Sr. Product Specialist (ImmunoDiagnostics)
About The Position
The ImmunoDiagnostics Division (IDD) develops, manufactures, and markets complete blood test systems to support the clinical diagnosis and monitoring of allergy, asthma, autoimmune, and other diseases diagnosed with serological assays. With 1,500 employees worldwide, IDD is the global leader in in vitro allergy testing and also the European leader in autoimmunity diagnostics. The allergy and autoimmunity product lines operate on a common instrument platform, Phadia Laboratory Systems, which supports both productivity and cost efficiencies in clinical laboratories around the world. The leading products of the ImmunoDiagnostics Division include ImmunoCAP for allergy and asthma tests, EliA for autoimmunity tests. How you will make an impact: The Senior Product Specialist is responsible for driving strategic account growth across autoimmune and IFA testing. Focusing on testing algorithms, assay performance characteristics, competitor displacement and workflow for system-wide implementation of testing on our autoimmune and IFA solutions. This position will support autoimmune and IFA revenue growth, strategy and implementation across the US market. This role will support Sales, Marketing, Clinical and Technical with autoimmune and IFA conversations and content deployment to all types of laboratory-based customers. The ideal candidate will have significant experience in laboratory science and autoimmune diagnostics with a deep understanding of laboratory processes and functions. This position is key to supporting the lab sales team and IDD US to accelerate autoimmune diagnostics across systems and reagent sales growth, through customer interactions and effective content delivery. This person will need to persuasively articulate the technical, clinical, and economic case for autoimmune and IFA testing, ensuring that the laboratory customer, PHD, clinician, or C-Suite is highly satisfied with these discussions. All activity will be in compliance with company policies and guidelines.
Requirements
- Bachelor of Science Degree required
- Minimum 3-5+ yrs of experience meeting or exceeding sales targets and manage complex sales cycles
- Business acumen with ability to develop and execute strategic territory plan
- Strong presentation and consultative selling skills at all organizational levels
- Proficiency in CRM systems (particularly Salesforce) and Microsoft Office suite
- Strong communication and relationship-building capabilities
- Ability to travel 70-80% within assigned territory
- Valid driver's license required
- Fluency in English required; additional language skills as needed for specific positions
- Ability to mentor team members and coordinate cross-functional resources
- Must be legally authorized to work in the United States without sponsorship.
- Must be able to pass a comprehensive background check, which includes a drug screening.
- Significant experience in laboratory science and autoimmune diagnostics with a deep understanding of laboratory processes and functions.
Nice To Haves
- 2-3 years of successful experience in the diagnostic or laboratory field, and a track record of proven success
Responsibilities
- Driving strategic account growth across autoimmune and IFA testing.
- Focusing on testing algorithms, assay performance characteristics, competitor displacement and workflow for system-wide implementation of testing on our autoimmune and IFA solutions.
- Supporting autoimmune and IFA revenue growth, strategy and implementation across the US market.
- Supporting Sales, Marketing, Clinical and Technical with autoimmune and IFA conversations and content deployment to all types of laboratory-based customers.
- Presenting and successfully positioning complex autoimmune and IFA content and solutions for a variety of touchpoints from the C-Suite level through to laboratory professionals.
- Articulating different autoimmune testing cascades and utilization according to guidelines, testing and optimized workflow criteria.
- Identifying and developing relationships with clinical, community, and academic laboratory thought leaders on a local and regional level.
- Investigating, analyzing information/data and drawing conclusions and collaborating closely with Sr. National Account Executive – Autoimmune, to ensure that strategic goals are achieved.
- Collaborating with Marketing, Operations, Market Development team, and District and Regional Managers to facilitate effective, appropriate presentations to drive sustained assay adoption within the customer base.
- Utilizing approved resources to address inquiries, ensuring they follow all guidelines and regulations and communicating diagnostic and therapeutic market trends that may impact autoimmune and IFA diagnostic testing.
- Participating and supporting advisory boards and strategic committees.
- Partnering with field sales and sales management to provide strategic autoimmune and IFA vision for targeted lab customers focused on market expansion, test utilization and strategic deployment.
- Building key targets across the US marketplace through programs and presentations that communicate the advantages of IDD's diagnostic testing for laboratorians, patients and medical providers.
- Collaborating with the marketing and sales leadership team to develop key autoimmune messaging and strategic testing messages to incorporate IDD's immunodiagnostic products and services into the everyday routine of the laboratory.
- Collaborating with Field sales to identify and develop Laboratory champions and thought leaders, who can be utilized as potential advocates for the IDD autoimmune testing portfolio and serve as the key interface in the relationship between Global and US IDD autoimmune and US IFA product managers.
- Assuring that all presentations and discussions are consistent with approved product indications for use.
- Aligning to and being accountable for IDD US autoimmune and IFA annual sales growth targets.
- Bridging the gap between clinical, marketing, sales, and technical conversations.
- Guiding competitive autoimmune and IFA conversations from a testing, instrumentation and workflow view and helping shape testing needs and strategy in line with IDD STRAP.
- Supporting training for new hires surrounding autoimmune and IFA, helping with continued learning and participating in special projects to help visualize new autoimmune markers and areas of growth in the US marketplace for testing and instrumentation.
Benefits
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
