Sr. Product Owner

Markel•Richmond, VA

7d•Hybrid

About The Position

We are seeking a Sr. Product Owner to join our ICON/PZAZ/Paragon team. Reporting to the Sr. Director Shared Solutions Product Manager, this role will play a pivotal role in sustaining and modernizing our legacy systems, which remain essential to the stability and success of our business operations. This position is critical to advancing our organizational goals by ensuring these systems continue to deliver reliable performance while evolving to meet future needs. We are seeking a candidate who is not only a strong communicator and strategic thinker, but also an advocate for agile best practices—someone who can bridge technical expertise with collaborative leadership, drive continuous improvement, and help us unlock greater efficiency and innovation across our technology landscape.

Requirements

Bachelor's degree or equivalent work experience is required
Proven experience as a Product Owner or similar role in technology or operations
Ability to manage multiple and multi-faceted stakeholders
Solution-oriented, creative thinker
Strong understanding of Agile methodologies and product management practices
Excellent communication and stakeholder management skills
Proficiency in Jira and Confluence for backlog management and documentation.
Ability to translate strategic goals into actionable business requirements
Highly ethical, professional, and trustworthy, with a commitment to compliance and integrity
Flexible, adaptable, and resilient, with the ability to work effectively in a dynamic and changing environment
Financial and business acumen to align product decisions with organizational goals.
Ability to track and report on continuous improvement metrics and modernization impact
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Nice To Haves

5+ years of insurance experience is a plus

Responsibilities

Partner with stakeholders, including upstream and downstream systems/functional areas, to understand business priorities and how they rely on legacy applications and workflows.
Own strategic stakeholder engagement for assigned areas, demonstrating deep knowledge of both business processes and system constraints.
Adopt and implement agile best practices across the team for maintaining and enhancing legacy systems, balancing stability with incremental improvements.
Owns prioritization decisions for assigned product backlog and release planning
Ensure proper documentation of stories and epics that capture business needs.
Refine and maintain product backlogs, prioritize user stories, and define project scope, objectives, deliverables, and product requirements.
Work with architects to translate business strategies into practical solutions within the limitations of existing systems while identifying opportunities for modernization.
Drive delivery of scalable solutions aligned with strategic IT roadmaps strategic IT roadmaps and portfolio budgets
Collaborate across Operations to ensure legacy systems continue to support these functions without disruption.
Support User Acceptance Testing (UAT), regression testing, and training initiatives for updates or transitions involving legacy systems.
Help drive technology and process transformation for US & Bermuda
Measure product performance and value delivery through KPIs and metrics tied to business outcomes.
Ensure prioritization aligns with IT investment roadmap and budgetary goals.
Partner with Product Managers, Architects, and Enterprise teams to maintain conceptual and technical integrity across the portfolio.
Champion customer-centric outcomes by prioritizing features that enhance customer experience and operational efficiency
Ensure product changes adhere to regulatory and compliance standards.
Maintain awareness of emerging technologies and industry best practices to inform product strategy.