Sr. Product Owner

Salesforce•Seattle, WA

5d•$172,500 - $285,800•Hybrid

About The Position

Salesforce is seeking a Sr. Product Manager to join the CCO Product Strategy team, a fast-growing group within the Chief Customer Officer organization, sitting within the Office of the CEO. This team operates at the intersection of product strategy, customer insight, pricing and packaging, field readiness, executive narrative, and go-to-market execution. They collaborate with senior leaders across Product, Field, Pricing, Marketing, Finance, and Customer Success to address key strategic questions and drive decisions. The role focuses on 'Feedback Loops,' an internal product that connects customer feedback across Salesforce clouds to ensure it demonstrably closes the loop with field teams and customers. The Product Owner will synthesize feedback using agentic tools, translate it into clear input for product teams, and influence prioritization. This is a technical product ownership role with some hands-on coding, not primarily a software engineering position, with an expected time split of approximately 75% reading and analyzing code and engaging with product managers, and 25% hands-on coding, primarily in Python and SQL.

Requirements

Engineering background, with the ability to read, analyze and discuss code, epics, stories and sprints
Python and SQL fluency
Ability to split time between technical analysis and engagement with product managers and leaders, roughly 75/25
Experience influencing product stakeholders without direct authority
Clear written and verbal communication for translating technical detail into product decisions

Nice To Haves

Experience with agentic coding tools or AI-assisted development
Background in customer feedback, voice of customer or similar programs
Experience working across a cross-cloud or multi-product environment

Responsibilities

Own Feedback Loops, our internal product connecting internal and external customer feedback across Salesforce clouds
Synthesize feedback using agentic tools and translate it into clear, actionable input for product teams
Influence product prioritization by presenting synthesized feedback and recommendations to product leaders
Close the loop with field teams and customers, communicating how their feedback was addressed
Read and analyze code and technical specifications to engage product and engineering teams credibly, and discuss epics, stories and sprints
Spend approximately 25% of your time hands-on coding, primarily in Python and SQL, to build lightweight tools and scripts that automate feedback synthesis and reporting