Sr. Product Operations Analyst

Propelus•Boulder, CO

19h

About The Position

Propelus® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem. As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce. We are seeking a Sr. Product Operations Analyst to own the operating infrastructure of our product organization. Your mission is to bring consistency and rigor to our product development lifecycle (SDLC) by ensuring all teams adhere to established processes, templates, and documentation standards. This is a high-autonomy role for a senior specialist who lives in Jira and thrives on operational execution. You will be responsible for ensuring that PRDs, business cases, and solution designs are complete before work moves to engineering. You aren't just coordinating meetings; you are enforcing the standards that allow our product teams to hit their targets and deliver roadmaps on time.

Requirements

3+ years of experience in Product Operations, Program Management, or a similar execution-focused role in a multi-product SaaS portfolio.
Expert-level knowledge of Jira configuration and workflow design.
A strong perspective on how a world-class product org should run, with the ability to identify process failures, propose improvements, and drive adoption.
A self-sufficient professional who can take ownership on Day 1 with minimal oversight.
The backbone to hold teams accountable and enforce standards directly.
Proficiency with data tools (e.g., Omni, SQL) and documentation platforms (Notion).
Experience using AI tools to automate repetitive tasks and improve output quality.

Nice To Haves

You are a Jira Power User: You don’t just move tickets; you see the architecture behind them. You find deep satisfaction in a perfectly configured workflow and a high-visibility backlog that engineering can actually trust.
You Can Escalate Inconsistencies: You are comfortable holding product teams accountable to the standard we set, and flag missing info to Product Leaders as needed.
You are Process Driven: You can audit a broken process, identify the bottleneck, and suggest improvements to Product Leaders to enhance workflows.

Responsibilities

Audit tickets across every workspace to ensure PRDs are complete and business cases are validated for technical completeness.
Serve as the expert for Jira, configuring workflows, managing backlogs, and building reporting for leadership visibility into the SDLC.
Monitor roadmap adherence, identify bottlenecks, and call out missing information to ensure sprint and release predictability.
Coordinate roadmap reviews, strategy sessions, and planning cycles, ensuring meetings are structured, prepared, and drive alignment.
Own the documentation infrastructure (Notion), ensuring templates, artifacts, and past decision logs are centralized and accessible.
Provide daily and weekly reports to the Head of Product on work pipeline status.
Ensure tickets are fully "ready for dev" for seamless hand-offs to engineering.
Use AI tools and Jira automation to improve the speed and quality of operational processes.

Benefits

Professional development allowance
Flexibility for balancing work with life
Ample PTO, including paid time off for volunteering, birthdays, and new parenthood
401K with company matching (US Employees)
Financial planning education and resources (US Employees)
HSA, FSA, and traditional insurance options for medical, dental, and vision coverage (US Employees)
Lifestyle Spending Account (LSA) for personal well-being (US Employees)
100% health insurance premium coverage with national and international coverage (LATAM Employees)
Flexible benefits platform with monthly points redemption (LATAM Employees)
Exclusive discounts (LATAM Employees)
Life insurance policy, paid 100% by the company (LATAM Employees)
Option to add beneficiaries at a discounted rate (LATAM Employees)