Sr. Product Analyst

Fiserv • Berkeley Heights, NJ

22h • Onsite

About The Position

As a Sr. Product Analyst, you will serve as a product owner for the EPOC debit platform, a core solution used by more than 3,000 financial institutions. You will work closely with Product Strategy, Technology, Operations, and cross-functional stakeholders to define, prioritize, and deliver product enhancements that support client retention, client satisfaction, and successful rollout of Card Services initiatives.

Requirements

• 6+ years of experience in product analysis, product ownership, or business analysis within financial services, payments, or card processing environments
• 7+ years of experience in card processing and debit card products, including requirements development, backlog prioritization, and product enhancement support
• 4+ years of experience writing business requirements, user stories, and acceptance criteria for technology delivery teams
• Experience using Agile methodology to support product development, backlog grooming, and cross-functional delivery
• Ability to translate business requirements into executable deliverables and communicate complex concepts across business and technical teams
• Bachelor's Degree in Business, Finance, Information Systems, or a related field, or equivalent combination of education, related experience and/or military experience

Nice To Haves

• Knowledge of the electronic funds transfer (EFT) payments industry
• Experience supporting product launches and operational readiness activities
• Experience working with high-volume debit processing platforms
• Experience partnering with sales, implementation, and operations teams on commercialization activities

Responsibilities

• Partner with Product Strategy to evaluate market problems and revenue opportunities and align product enhancements to market needs
• Define, document, and communicate business requirements through user stories, acceptance criteria, and backlog refinement activities
• Prioritize development initiatives for the EPOC debit platform based on business value, product strategy, and operational impact
• Collaborate with Technology teams to clarify requirements and support accurate interpretation of product vision and intended outcomes
• Lead operational readiness activities for product launches, including documentation, client communication, and implementation process development
• Build and maintain subject matter expertise for the assigned debit product portfolio and provide product support for internal and external stakeholders
• Contribute to product roadmap execution by identifying enhancement opportunities and supporting commercialization activities
• Identify process inefficiencies and recommend improvements to strengthen product delivery, operational workflows, and client experience

Benefits

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental, caregiver, and military leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior