Sr. Product Mgr, Live Personalization

eBay•Toronto, ON

29d

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: eBay Live is one of eBay’s top strategic priorities, operating in a true zero-to-one space to define a new, interactive shopping experience for customers globally. As Live scales, we are building a dynamic, engaging, and differentiated marketplace that brings buyers and sellers together in entirely new ways. Within this space, the Recommendations team plays a critical role in powering discovery and personalization across the Live ecosystem. We are seeking a Sr. Product Manager to lead Live Personalization, owning the strategy and execution of how Live content is surfaced and tailored across key experiences including the Homepage, Live Hub, Search, and beyond. This role operates at the intersection of AI/ML innovation and customer experience, offers the opportunity to shape a high-impact product area at scale, influencing how millions of users discover and engage with Live content. You will define bold product vision, drive end-to-end execution, and partner closely with Applied Research, Engineering, Analytics, and Global Markets.

Requirements

5+ years of product management or related industry experience
Proven record of successfully launching products using machine learning solutions that impacts consumer experiences on large-scale ecommerce, social media, or other marketplace platforms
Solid understanding of AI/ML product concepts such as ranking and retrieval systems, embeddings, classifiers, and evaluation performance trade-offs
Ability to communicate clearly with both technical and non-technical audiences, adapting messaging to different partners
Strong analytical skills with experience defining metrics for your product areas, running A/B tests at scale and dissecting test performance to advise product decisions and roadmap
A proactive and creative approach to problem-solving, with the ability to drive execution in fast-moving, ambiguous environments

Responsibilities

Define and drive the product vision and strategy for Live Personalization, aligning with eBay Live and broader marketplace goals to unlock significant customer and business impact
Own end-to-end personalization journeys, using qualitative insights and large-scale data to inform product direction and investment decisions
Develop and implement AI/ML-driven personalization strategies that improve discovery, engagement, and conversion across Live surfaces
Lead complex, cross-functional initiatives across research, engineering, design, and business teams, establishing clear priorities and operating rhythms to deliver at scale
Communicate strategy, progress, trade-offs, and risks effectively to senior leadership and partner teams, influencing decisions and alignment
Define and track success metrics across model performance, customer experience, and operational outcomes, continuously experiment to improve results

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