Sr. Product Manager
About The Position
We’ve built a product our customers can’t imagine living without, and our business is growing rapidly. Now we’re at an inflection point: we’re evolving from a product with strong market fit into something more ambitious — the operating system for conversation performance. That transformation means investing in product leadership. We’re looking for a PM who can bring product intuition, UX judgment, and AI-powered execution together. This is a role for someone who thrives moving fast with a small, focused team. You’ll own products end-to-end, from conception through development and rollout, and you’ll be expected to close the gap between insight and shipped product faster than most. If you have strong design sensibility, a genuine AI-native working style, and you’re energized by having a lot of ownership while staying in the details, this might be a great fit.
Requirements
- At least 5 years of experience building beloved consumer products and/or taken those same sensibilities to build B2B software that users love and can’t imagine living without
- Used AI coding and prototyping tools to build things yourself — not as a demo, but as part of how you actually work
- Strong enough UX instincts that you can give crisp, actionable direction on interaction design and hold a high bar for craft, even without a designer in the room
- Love to go deep with users and customers to truly understand their needs and motivations — and you can turn incomplete or ambiguous inputs into solid action plans
- Shipped in environments where the role wasn’t fully defined, and you filled the gaps
- A strategic and principled thinker who knows when to leverage data to inform decisions and when to follow your instincts
- Technical enough to ask engineers good questions about architecture and product decisions alike
- Relentlessly curious — you love to untangle knotty problems, learn new businesses, and play with new technology to see how it works
- An ownership mentality — you run towards fires, roll up your sleeves to pitch in where it’s needed, and leave the products and teams you touch better than you found them
- Communicate with empathy, rigor, and precision
- Extremely kind and extremely competitive — you’re ambitious and love to win, but you know that doesn’t matter if you’re not first and foremost a good person to those around you
- Excited about how AI can help people lean into their humanity
Responsibilities
- Be responsible for every aspect of your products, from concept to go-to-market and post-launch iteration
- Go deep with users and customers to understand their needs — spoken and unspoken — and translate that understanding into clear decisions about what to build and why
- Use AI tools (Claude, Cursor, v0, and others) to prototype concepts, stress-test ideas, and close the gap between your thinking and what engineering needs to build
- Form strong UX opinions and advocate for them — you’ll often be the primary design voice in the room
- Collect and analyze feedback from customers, stakeholders, and beyond, and work with engineering and AI/ML partners to craft and deliver products that solve real problems and delight users
- Prioritize ruthlessly by understanding and communicating the costs and benefits of each choice
- Throughout everything you do, deliver solutions that are aligned with our values of Security, Customer impact, Long-term mindset, Innovation, and Inclusion
Benefits
- Generous retirement, equity, healthcare, and PTO policies
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
