Sr. Product Manager

Tebra
$128,627 - $175,000Remote

About The Position

Tebra is seeking a Sr. Product Manager to lead the end-to-end lifecycle of healthcare IT products. This role involves defining product vision, strategy, and roadmap for Tebra's platform integration and internal commercialization and billing systems. The Product Manager will develop and execute product direction plans, ensuring customer satisfaction and business ROI, and lead cross-functional teams to deliver scalable software solutions. Responsibilities include gathering and prioritizing requirements, managing the product lifecycle, developing features, overseeing product enhancements, preparing software design plans, analyzing market opportunities, integrating customer feedback, ensuring regulatory compliance, and supporting Product-Led Growth initiatives.

Requirements

  • Bachelor’s degree or foreign equivalent in management information systems, project management or related field.
  • Two (2) years of post-baccalaureate experience as a Senior Product Manager within the healthcare software field or related position.
  • Experience with SAFe and Scrum frameworks.
  • Experience with Global team coordination.
  • Experience with Full-lifecycle product management and delivery.
  • Experience with Jira and Confluence for agile project management.
  • Experience with Salesforce for CRM.
  • Experience with Tableau and Power BI for data analysis and visualization.
  • Experience with Collaboration platforms: Figma and Miro.

Responsibilities

  • Lead end-to-end lifecycle of healthcare IT products, defining product vision, strategy, and roadmap from conception to launch for the Tebra platform integration and the internal commercialization and billing systems.
  • Develop and execute product direction plans aligned with market needs and measurable KPIs, ensuring customer satisfaction and business ROI.
  • Lead cross-functional teams—including engineering, finance, and operations—to design, develop, and deliver scalable software solutions that unify legacy systems and improve internal workflows.
  • Gather, document, and prioritize business and technical requirements in alignment with corporate goals and customer experience metrics.
  • Manage product lifecycle activities, including roadmap planning, backlog prioritization, release management, and user acceptance testing.
  • Establish and develop features on one or more of Tebra’s core IT products that solve customer problems; determine product positioning and provide recommendations to the Product Marketing team.
  • Oversee the design and execution of product enhancements, including pricing and packaging programs, which drive product adoption and incremental revenue.
  • Prepare software design plans, including product specifications, use case documentation, and user interface wireframes.
  • Assess current or future end customer needs, collect customer feedback, review customer support issues, review sales win/loss data, and visit customers to study product interaction in their natural environment; Analyze data from internal and external sources to identify market opportunities, optimize product performance, and inform decision-making.
  • Evaluate and integrate customer feedback, usage data, and support insights into the product development cycle.
  • Coordinate across teams to ensure compliance with healthcare industry regulations, security requirements, and operational standards.
  • Support organizational initiatives related to Product-Led Growth (PLG), process improvement, and go-to-market alignment.

Benefits

  • Healthcare benefits
  • Discount through Dell for work from home basics
  • Gympass for workouts
  • Telus Employee Assistance Program for mental health resources
  • Wellness and childcare subsidy (Costa Rica)
  • University/Education discount (Costa Rica)
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