Sr Product Manager

PayPal•San Jose, CA

6d•$181,293 - $270,500•Hybrid

About The Position

PayPal, Inc. seeks Sr Product Manager in San Jose, CA. The role involves collecting and analyzing customer experience data, market data, and usability studies to inform product requirements aligned with PayPal’s strategic and competitive position. The goal is to develop a global product strategy and roadmap. The Product Manager will lead cross-functional collaboration with developers and designers to build PayPal’s Rewards program, shape the customer experience, and create the future of commerce. Decision-making will be driven by A/B Testing, analytics, market research, usability studies, and competitive analysis to identify potential risks. The role includes monitoring product profitability and budget, leading Agile/Scrum ceremonies, and collaborating with various teams to uncover new opportunities. Project performance will be evaluated using Key Performance Indicators, and regular updates will be provided to business and team leads, including proposed mitigation plans for any identified risks. Partial telecommuting is permitted from within a commutable distance.

Requirements

Master’s degree, or foreign equivalent, in Computer Science, Management Technology, or a closely related field plus two years of experience in the job offered or a related occupation.
OR Bachelor’s degree, or foreign equivalent, in Computer Science, Management Technology or a closely related field plus five years of experience in the job offered or a related occupation.
Experience defining product requirements and roadmaps for consumer-facing digital products across web and mobile platforms, including prioritizing features for front-end and back-end systems based on customer needs, competitive positioning, and business objectives (2 years)
Experience using data analysis and experimentation methodologies to inform product decisions, including defining KPIs, analyzing performance metrics, designing A/B tests, and applying test results to drive iterative improvements (2 years)
Experience conducting customer research, usability testing, and market analysis, including synthesizing qualitative and quantitative insights to identify user needs, validate product hypotheses, and inform product strategy (2 years)
Experience collaborating with engineering, design, data science, and analytics teams to deliver scalable digital product features, including translating business requirements into technical specifications and managing cross-functional dependencies (2 years)
Experience leading Agile/Scrum product execution, including sprint planning, backlog management, daily standups, and retrospectives using Agile project management tools (Jira, Confluence, or similar) (2 years)
Experience designing and evaluating customer-facing user experiences, including creating or reviewing wireframes and prototypes and validating end-to-end user journeys across mobile and web platforms (2 years)
Experience performing data analysis using SQL and business intelligence tools (Tableau, Looker, Power BI, or similar) to monitor product performance, customer engagement, and feature adoption (2 years)
Experience coordinating cross-functional product launches, including dependency mapping, risk identification and mitigation, and stakeholder communication across multiple teams (2 years)
Experience assessing product profitability and business impact, including budget monitoring, evaluating investment trade-offs, and aligning product decisions with strategic objectives (2 years)
Must be legally authorized to work in the U.S. without sponsorship.

Nice To Haves

Partial telecommuting permitted from within a commutable distance.

Responsibilities

Collect, organize, and distill customer experience data, market data, and usability studies to inform product requirements that are aligned with PayPal’s strategic and competitive position in the market to develop a global product strategy and roadmap.
Lead cross-functional collaboration with developers and designers to build PayPal’s Rewards program, shape the customer experience, and create the future of commerce.
Use A/B Testing, analytics, market research, usability studies, and competitive analysis to drive decision-making and identify potential risks that may impact product quality and/or timeline of deliverables.
Monitor product profitability and budget throughout project executions.
Lead sprint planning, daily standups, and retrospectives to ensure effective execution.
Collaborate with content developers, data scientists, product designers, and user experience researchers to uncover new opportunities.
Utilize Key Performance Indicators to periodically evaluate project performance at each project checkpoint.
Meet with business and team leads to update on the project status and disclose any potential risks with proposed mitigation plans.
Define product requirements and roadmaps for consumer-facing digital products across web and mobile platforms, including prioritizing features for front-end and back-end systems based on customer needs, competitive positioning, and business objectives.
Conduct customer research, usability testing, and market analysis, including synthesizing qualitative and quantitative insights to identify user needs, validate product hypotheses, and inform product strategy.
Collaborate with engineering, design, data science, and analytics teams to deliver scalable digital product features, including translating business requirements into technical specifications and managing cross-functional dependencies.
Lead Agile/Scrum product execution, including sprint planning, backlog management, daily standups, and retrospectives using Agile project management tools (Jira, Confluence, or similar).
Design and evaluate customer-facing user experiences, including creating or reviewing wireframes and prototypes and validating end-to-end user journeys across mobile and web platforms.
Perform data analysis using SQL and business intelligence tools (Tableau, Looker, Power BI, or similar) to monitor product performance, customer engagement, and feature adoption.
Coordinate cross-functional product launches, including dependency mapping, risk identification and mitigation, and stakeholder communication across multiple teams.
Assess product profitability and business impact, including budget monitoring, evaluating investment trade-offs, and aligning product decisions with strategic objectives.