Sr Product Manager

McDonald's Corporation•Chicago, IL

22d

About The Position

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.  McDonald’s Global Technology is here to power tomorrow’s feel-good moments.   That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.   Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.  OverviewThis person will build, cultivate, and strengthen McDonald’s end-user products and services. They will have a strong knowledge and focus on our end-user applications and services. The Technical Product Analyst will work closely with the End User Computing product managers and product analysts to drive out the product features and capabilities. This is an exciting opportunity for an experienced technology individual to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.

Requirements

Experience owning platform or shared-service capabilities as a product responsibility.
Strong technical fluency, with the ability to reason about APIs, data models, workflows, and system boundaries.
Proven ability to define product direction in complex, multi-consumer environments.
Comfort making tradeoffs between speed, reuse, scalability, and long-term platform health.
Strong communication skills, with the ability to clearly articulate platform decisions and rationale to technical and non-technical stakeholders.

Nice To Haves

Prior experience as a technical product manager for backend platforms, shared services, or infrastructure-adjacent products.
Experience previously in architecture or as a TL.
Background partnering closely with architects and senior engineers on system design decisions.
Experience supporting multiple consuming teams or products with competing needs.
Familiarity with high-scale, high-availability systems where platform quality directly impacts business outcomes.

Responsibilities

Own the platform capability strategy for Commerce backend services across Menu, Ordering, Orchestration, and Nutrition.
Define what capabilities the platform must provide to enable current and future consumers, including internal applications, partner systems, and downstream services.
Translate business goals and consumer needs into clear platform requirements, including APIs & contracts requirements, workflows, and system behaviors.
Establish and evolve platform standards to ensure consistency, reuse, scalability, and long-term maintainability across services.
Partner closely with engineering leadership and architecture to shape platform evolution while remaining accountable for product-level decisions, not implementation details.
Balance near-term enablement needs with long-term platform health, avoiding short-term solutions that create systemic drag.
Represent platform capability priorities and tradeoffs in cross-team planning, major initiatives, and leadership forums.
Ensure platform changes are intentional, coherent, and aligned to a clear long-term vision.

Benefits

This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO).
This position is eligible for a bonus, calculated based on individual and company performance.
This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

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