Sr Product Manager

PayPal • San Jose, CA

9d • Hybrid

About The Position

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: What you need to know about the role: The P2P (Peer-to-Peer) product team enables hundreds of millions of users worldwide to send and receive money with friends, family, and even small businesses. As we launch new products and experiences, we want you to be a strategic driver of making the movement and management of money as simple, secure, and affordable as possible for all our users. In this role, you will work with engineering, design, and other product managers and stakeholders to build and execute a product roadmap around our global P2P (Peer-to-Peer) opportunities. Meet our team: You will be responsible for championing our customers and driving product development from concept to launch. You will be the product owner for your domain, balancing customer needs, business requirements, legal/compliance, growth, and monetization considerations.

Requirements

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 3+ years of Product Management experience in technology companies.
• Experience designing, building and optimizing consumer web and mobile flows
• Strong analytical skills with expertise in funnel tracking and A/B experimentation
• Experience building a product roadmap with ability to analyze, quantify, and articulate trade-offs of product roadmap features
• Track record of driving cross-functional collaboration across design, engineering, data science, and compliance.
• Ability to lead in fast-paced, ambiguous environments and align multiple stakeholders.

Nice To Haves

• Background in fintech, digital payments, or financial services.

Responsibilities

• Uses data to build insights on product or platform requirements consistent with the shared vision for the product.
• Gathers insights from the customer experience and customer needs to input to product requirements
• Analyzes research, market analysis and usability studies, research and market analysis to support data-driven decision making
• Monitors product profitability measures, including budget.
• Lead sprint planning, daily standups and retrospectives to drive execution.
• Interfaces with product and technology leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers to identify new opportunities.
• Drive product strategy and optimization – Define the product strategy, roadmap, and prioritization for P2P payments, leveraging data-driven insights and AI/ML to enhance user experiences.
• Advocate for the customer – Spend time with customers, user research teams, and customer support teams to synthesize feedback and market trends, ensuring product decisions align with real user needs.
• Champion A/B testing and experimentation – Design and execute A/B tests to iterate on product flows, measure impact, and optimize conversion rates, engagement, and retention.
• Collaborate cross-functionally – Work closely with design, engineering, data science, and research teams to build and optimize intuitive experiences across PayPal’s P2P web and mobile platforms.
• Partner with Legal, Privacy, and Compliance teams to ensure regulatory adherence without compromising user experience.
• Align technical and design execution – Partner with engineering and architecture teams to balance technical feasibility, AI-driven optimizations, and thoughtful design choices while ensuring fast time-to-market.
• Communicate impact effectively – Clearly articulate product plans, benefits, and results to all stakeholders, including PayPal senior leadership.

Benefits

• At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.
• To learn more about our benefits please visit https://www.paypalbenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level