Sr. Product Manager - Workplace Benefits

Bank of America•Jacksonville, FL

6d•Onsite

About The Position

This job is responsible for leading daily management and development of Institutional Retirement products. Key responsibilities include developing, maintaining and executing the strategic plan of a product, delivering innovative solutions that meet the needs of Workplace Benefits clients, identifying gaps and developing solution plans. Job expectations includes leveraging product management and development expertise, leading complex projects across cross-functional teams with limited oversight and communicating complex information in a clear, concise and organized manner. As a member of the Workplace Benefits Institutional Retirement Product Management team, the Senior Product Manager will be responsible for the strategic direction and product management for Equity Award and Stock Plan Service solutions for small, middle market and large companies. The individual will be responsible for managing multiple and complex product development initiatives, working with relationship and internal teams on equity and employee stock purchase plan product management items and new client opportunities. In addition, the position is responsible for developing and delivering best practice content to internal teams and clients, keeping them informed on product and industry related items.

Requirements

10+ years expertise in Equity Compensation Administration and/or Employee Stock Purchase Plan products
Familiar with the Agile methodology of project management
Superior interpersonal skills necessary to communicate complex information to a wide variety of personnel in a clear, concise, and well-organized manner
Excellent relationship building skills are required to build relationships with Financial Advisors, external partners, and internal partners
Ability to manage conflict and bring issues to resolution
Excellent analytical skills with a particular strength in making sound business decisions
Ability to manage complex projects and work within cross-functional teams
Excellent presentation skills

Nice To Haves

Certified Equity Professional (CEP) designation (or willingness to obtain once hired)
Bachelors degree or equivalent work experience preferred

Responsibilities

Develops and executes strategies aligned to client and marketplace needs to meet business goals
Understands competitive landscape to identify strategic opportunities and target markets
Partners across cross-functional teams to drive development of product solutions and capabilities
Collaborates with key stakeholders to develop go-to-market strategies and product positioning
Develops and manages risk mitigation strategies and understands changing regulatory landscape
Develops business cases, organizes information and documents recommendations to move the product forward
Identifies opportunities to simplify, improve processes, reduce operating risk and control expenses
Identifies and creates comprehensive plans for product development and deployment, including supporting the creation of user guides and educational content to inform clients and internal teams on product capabilities.
Identifies opportunities to streamline or enhance product offerings to fit client's existing and future needs and support continued growth and operational excellence
Manages risk through implementing and monitoring effective controls in partnership with key support partners
Partners with internal stakeholders to obtain meaningful insights about markets, clients, and competitors to develop products that solve client needs and ensure high adoption rates
Develops and influences product strategy, driving products to provide comprehensive solutions across the enterprise
Coordinate projects with various internal departments including Sales, Service, Technology, Marketing, Legal, Risk, Compliance, and other control partners