Sr. Workplace Investigator

ACV • Buffalo, NY

4d • $100,000 - $125,000

About The Position

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. Who we are: ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services. At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer: Multiple medical plans including a high deductible, low cost health plan Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation Employee Stock Purchase Program with additional opportunities to earn stock in the Company Retirement planning through the Company’s 401(k) We are seeking an experienced Sr. Workplace Investigator to conduct complex, sensitive investigations involving workplace misconduct, compliance violations, and policy breaches.

Requirements

• Bachelor’s Degree in liberal arts, public administration, business management, administration, social or behavioral sciences, management, or related field.
• Five years of experience in Human Resources/People and/or workplace investigation experience with formal training preferred (AWI, ACFE certifications highly valued)
• Familiarity with employment laws across multiple jurisdictions, including discrimination, harassment, wage and hour, and workplace safety regulations
• Advanced writing skills with ability to produce clear, comprehensive reports for diverse audiences
• Critical thinking capabilities to identify inconsistencies, gaps, and credibility issues
• Case management proficiency using investigation software and document management systems
• Data privacy knowledge including GDPR, HIPAA, and state data protection laws

Nice To Haves

• 2+ years employment law experience including litigation, advice and counsel, and regulatory compliance
• Legal research proficiency using Westlaw, Lexis, and other legal databases Association of Workplace Investigation Certificate Holder AWI-CH
• An active Association of Certified Fraud Examiners (ACFE) certification
• Certification in data privacy and/or data security
• MBA, Juris Doctor
• Law enforcement investigations experience

Responsibilities

• Lead end-to-end investigations from initial intake through final reporting on allegations concerning workplace misconduct or compliance concerns, such as discrimination, harassment, retaliation, conflict of interest, policy violations, and whistleblower complaints.
• Determine appropriate scope of investigation, including locating and interviewing staff and others often involving sensitive subjects; obtaining and analyzing evidence; preparing detailed written investigative reports.
• Analyze policy to determine if a conduct violation exists and clearly state the assessment of facts weighed against policy in findings.
• Design and lead implementation of investigation policies and best practices to enhance organizational compliance programs
• Manage complex caseloads of concurrent investigations while maintaining quality standards and meeting tight deadlines.
• Develop comprehensive investigation plans outlining process sequences, timelines, resource allocation, and stakeholder responsibilities.
• Coordinate with cross-functional teams including People & Culture/HR, IT, Finance, and external counsel.
• Maintain familiarity with internal company policies and procedures
• Ensure investigation compliance with legal standards, data privacy requirements (GDPR, CCPA), and attorney-client privilege considerations
• Provide legal risk assessments and strategic recommendations for corrective actions and organizational improvements.
• Manage communications with external regulators when required, including drafting responses to official inquiries such as EEOC Charges, OSHA complaints, and DOL audits.
• Draft detailed investigation reports with factual findings, credibility determinations, and actionable recommendations
• Facilitate post-investigation debriefs with department leads and People Team leadership on outcomes and corrective measures
• Develop and conduct training for various internal stakeholders on investigatory practices, as well as other training related to workplace conduct issues, including prevention of sexual harassment, anti-bullying, and company policies
• Develop investigation policies and best practices to enhance organizational compliance programs
• Provide training and consultation across the organization including leadership, People Team and key stakeholders on broad trends and risk mitigation strategies

Benefits

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
• Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees