Sr. Product Manager, Technical, Sr. Product Manager, Technical, GP Tech Product

Amazon • Austin, TX

39d

About The Position

Are you passionate about taking ideas from concept to scale?

Are you relentless in your pursuit of building great products for customers,
always wanting to push the boundaries?

Are you excited about working with a tightly-knit supportive team with a shared
vision for the future of global payments?

Join the Amazon Global Payments Tech Product team! We are revolutionizing
payments for customers across the world, processing billions of dollars in
purchases in over 150 countries. We build and operate the infrastructure that is
a foundation for every Amazon business. We power the most secure and trusted
commerce experiences.

We are looking for a talented individual to join us as Senior Product Manager
(Technical), and connect with customers to help own and drive strategy for a
flagship product. In this role, you will work with both internal business lines
as well as external customers, define the long term strategy, build out the
product roadmap, define product features and work closely with the development
teams to incorporate launch new products. You will have the opportunity to work
with a range of technical and business teams to accelerate Amazon’s growth. It
doesn’t get bigger than this.

You are a good fit if:

You have an instinctive understanding of a good product, and can raise the bar
on customer-focused thinking.

You can dive into technical details and ask engineers insightful questions about
the services and systems you influence.

You understand the systems and technologies behind your product, their
limitations, scaling factors, boundary conditions and reasons for architectural
decisions.

You are a self-starter who is able to work in an environment of high complexity
and ambiguity, breaking down the big picture into actionable goals.

You think long-term and can balance diverse and conflicting customer needs, and
converge on outcomes that earn customer loyalty.

You are able to communicate your ideas and vision through well-researched
working-backwards documents like Press Releases and FAQs.

You have persistence and grit, never hesitate to challenge the status quo with
data and metrics.

It is a great opportunity for a seasoned product manager to lead several highly
visible cross org initiatives as we strive towards our vision. This role
requires an individual who can balance feedback from both internal clients and
key stakeholders to create the best experience for both. Your responsibilities
will include, defining product features, and working closely with development
teams incorporate those features into the product.

Requirements

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Nice To Haves

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools

Responsibilities

• Managing the lifecycle of technology products and features (customer experience, vision, strategy).
• Influencing technical priorities and business strategy through data-driven contributions, working directly with engineering managers and principal engineers.
• Identifying new opportunities and potential customers that align with product and strategic growth of the company.
• Driving product discussions, commissioning market research, usability studies and focus groups.
• Developing product plans with clear measurable success criteria, using mechanisms and metrics (KPIs, funnels, conversion, awareness).
• Evangelism, branding and marketing of the product.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level