Sr. Product Manager, Technical, Embedded Software, Amazon LEO Antenna Systems

Amazon • Redmond, WA

4d

About The Position

Amazon LEO is Amazon’s low Earth orbit satellite network. Our mission is to
deliver fast, reliable internet connectivity to customers beyond the reach of
existing networks. From individual households to schools, hospitals, businesses,
and government agencies, Amazon Leo will serve people and organizations
operating in locations without reliable connectivity.

The Sr. Product Manager – Technical, will play a pivotal role in defining and
implementing the software roadmap critical to connect devices to the LEO
satellite communication system. The successful candidate must have direct
experience with embedded software connecting satellite and/or wireless broadband
services for residential (B2C) and enterprise, telecom, and mobility customers
(B2B). You will own the development of architecture, solutions, systems
integration and product features for managing embedded software systems on
customer terminals (CTs) and WiFi routers/gateways, as well as AWS services and
applications for telemetry, over-the-air updates, and various other
manageability features.

The LEO Antenna Systems Product management team supports the devices that
connect our customers to the LEO network. We work with engineering to deliver
the product hardware and software for both applications and the underlying
embedded Linux system. We work hand in hand with hardware, engineering and
operations teams to deliver a great experience for our customers.

Requirements

• Bachelor's degree
• 3+ years of end to end product delivery experience
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Nice To Haves

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools
• 5+ years of end to end product delivery experience

Responsibilities

• Work directly with customers, engineering teams, and operational stakeholders to define LEO embedded software service features via working backwards, business requirements documents which can easily be translated into product and engineering deliverables.
• Create detailed product requirements documents based on an intimate knowledge of the specific customer verticals including use case prioritization, feature definition and product roadmap.
• Work with leadership team to set the customer strategy and make appropriate high-judgment trade-offs between features and speed-to-launch.
• Manage entire product life cycle from strategic planning to tactical execution and work with key internal and external stakeholders to deliver on that vision, e.g. engineering, sales, finance, operations, international.
• Responsible for launch plan and enablement, working to ensure that all teams have what they need to be successful.
• Establish goals and reviewing metrics to identify opportunities and deliver success.
• Research and identify new opportunities to innovate on behalf of our customers.
• Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level