Sr. Product Manager - Technical, Customer Experience and Business Trends
About The Position
Amazon Customer Experience and Business Trends is seeking a Sr. Product Manager – Technical specializing in agentic solutions to transform the way we understand, evaluate, and drive improved shopping experience for Amazon Consumers. You will design and build agentic solutions that leverage Amazon Bedrock’s capabilities for reasoning, planning, and execution, which will enable measuring, benchmarking, and improving retail consumer experiences in North America. You’ll conduct performance evaluations of agent reasoning capabilities, develop compelling demos showcasing autonomous AI workflows, and create proof-of-concepts that demonstrate how agentic systems can transform research processes through goal-directed operation. You will develop transformative solutions leveraging AWS’s comprehensive AI/ML stack to build specialized AI agents for benchmarking different shopping experiences.
Requirements
- Bachelor's degree
- 4+ years of technical product or program management experience
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Nice To Haves
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
Responsibilities
- Lead large and complex studies, including scope alignment with business leaders, design, data collection and analysis, recommendations and presenting results to senior leaders.
- Design and implement autonomous AI agents that orchestrate workflows, leveraging AWS services.
- Develop strategic technical roadmaps and implementation plans for agentic AI solutions that measure and improve retail consumer experiences.
- Conduct performance evaluations of agent reasoning capabilities and create proof-of-concepts that demonstrate how agentic systems can transform research processes.
- Collaborate with cross-functional teams including scientists, developers, and product managers.
- Stay current with the latest advancements in agentic AI research and AWS service capabilities to improve performance and recommend optimal technology stacks.
- Communicate complex technical concepts to stakeholders, translating technical elements into business language that demonstrates clear value.
- Mentor team members and contribute to knowledge sharing within the organization to advance agentic AI adoption and implementation best practices.
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
- sign-on payments
- restricted stock units (RSUs)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
