Sr. Product Manager, ROC- AUTA, Recruiting Operations Center

Amazon • Seattle, WA

15d

About The Position

The Recruiting Operations Center (ROC) is seeking a Senior Product Manager
(Non-Technical) to own and drive the vision, strategy, and delivery of
ideal-state process and technical solutions that enable global Amazon University
Talent Acquisition (AUTA) hiring.

This role serves as the strategic business owner for a specific stage of the
AUTA recruitment lifecycle, partnering closely with recruiting teams, business
customers, and technical teams to define and champion ideal-state workflows that
identify where process and technology changes are needed. You will work with
these seem stakeholders to translate these visions into clear use cases,
prioritized requirements, and scalable solutions — while ensuring the needs of
multiple personas (business customers, candidates, and recruiters) remain at the
center of every decision.

You will shape roadmap direction and influence delivery by providing data-driven
business context, ensuring AUTA's specific needs are met, while proactively
identifying and collaborating on solutions that could benefit all of Amazon
recruitment. While you do not directly own technical product delivery, you are
accountable for driving the lifecycle forward at every stage — and through that
accountability, responsible for delivering the right outcomes. You will develop
your voice as a customer by actively gathering and synthesizing inputs from
recruiters, candidates, business stakeholders, and subject-matter experts,
ensuring the needs of all personas are represented in every decision. You will
ensure the vision is defined, the right business cases are built, and that
delivery stays anchored to those needs, even when the work is carried out by
others. Your responsibilities span the full product lifecycle — from vision
definition and business case development through metrics monitoring and change
management — requiring both strategic thinking and operational excellence. You
will guide initiatives from early discovery through launch readiness, balancing
immediate business needs with long-term operational scalability.

Success in this role requires exceptional written and verbal communication
skills, strong influence, and structured thinking. You must be able to craft
compelling narratives for senior leadership and stakeholders, facilitate complex
discussions across diverse stakeholder groups, and drive clarity across multiple
product teams without direct authority. You should be comfortable operating in
ambiguity, translating complex business needs into actionable requirements,
maintaining momentum across interdependent workstreams, and balancing competing
priorities while keeping the needs of multiple customer personas at the center
of every decision.

Requirements

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience with feature delivery and tradeoffs of a product
• Experience as a product manager or owner
• Experience owning technology products

Nice To Haves

• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders

Responsibilities

• Define and champion the product vision for AUTA experience domains, working across technical, program, and recruiting teams to align on a shared direction that serves the full range of personas — business customers, candidates, and recruiters.
• Develop your voice as a customer by actively gathering and synthesizing inputs from customers and subject-matter experts.
• Using those insights, act as the business owner for AUTA product and process domains — designing ideal-state workflows, standardizing processes, and translating diverse needs into clear business use cases, prioritized technical requirements, and compelling narratives for senior leadership.
• Use best practices and mechanisms to keep stakeholders aligned on expectations, progress, and delivery timelines; drive crisp decisions, clear blockers, and escalate appropriately to maintain momentum.
• Define, monitor, and ensure solutions improve key success metrics (KPIs); apply rigorous analytics to identify anomalies and ensure decisions reflect the full customer population.
• Develop and execute change management strategies, including SOPs, operational readiness materials, and adoption plans to support successful rollout across multiple teams and personas
• Actively contribute to recruiting, mentoring, and developing talent across the team

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level