Sr Product Manager, Physician Locator — Digital Marketing

Intuitive•Sunnyvale, CA

15h

About The Position

The Sr Product Manager, Physician Locator—Digital Marketing, plays a critical role in defining and delivering the capabilities and analytics for the Physician Locator App as well as related content and features for our web platform, Intuitive.com. This position is a bridge between technical engineering and marketing/commercial professionals and responsible for ensuring that both our public-facing and internal digital experiences effectively tell our stories, engage our customers, and support patients. You collaborate with stakeholders to understand business objectives, set priorities, deliver projects, and drive the strategic direction of the Physician Locator and all related activity. You are responsible for prioritizing features, writing specifications, socializing roadmaps, and unifying teams of stakeholders, analysts, designers, engineers and marketers to achieve milestones. Your charter is to define, design, deploy, refine, and scale prioritized digital marketing projects and features—related to the Physician Locator App, analytics, and Intuitive.com—in alignment with global and regional marketing priorities. The ideal candidate for this role is passionate, customer-focused and enjoys balancing tactics and strategy. You’ve developed your reputation as a disciplined Sr Product Manager or Product Lead at a high-growth global enterprise using web and digital as a primary channel to enhance brand and efficiently drive leads and revenue. You understand the mechanics of user experience, tactics for reaching target audiences, and methods for delivering KPIs. You know how to deliver products and projects on-time and within budget. You have excellent communication skills and can represent at the highest levels including executives, routinely providing impactful presentations with cross-functional audiences.

Requirements

Product management experience with a matrixed, multi-functional team, able to work equally well with collaborators in creative, design, analytic, and technical roles.
Mature project management skills as needed for technical projects: status, project planning, risk, and issues management.
Ability to discover and eliminate complexity and ambiguity to ensure clarity, set goals, and expectations for services requested.
Demonstrated ability to deliver projects by adapting techniques to best fit circumstances and flex when objectives change.
Deep understanding of Agile development methodology and appreciation for operating in a multifaceted legal and regulatory environment.
Ability to analyze and document detailed requirements to create technical estimates for component-based web sites and services (Sitecore, AEM or similar CMS platforms).
Experience in web content development (production, SEO, design, user experience), digital marketing (HTML, CSS, Javascript, C+) and analytics (Excel, Google Analytics, SQL, Python).
Experience in localization initiatives as part of the delivering global products and experiences.
Deep technical background, or equivalent experience running projects in a regulated environment, operating effortlessly between engineering and marketing.
Able to apply sound judgment while working independently within tight timelines.
8 years of related experience with advanced university degree in computer science or similar field, or undergrad with 6 years progressive related experience, preferably in a high-growth, large enterprise product environment, showcasing increasing levels of responsibility in complex.

Responsibilities

Lead cross-functional teams to define business goals, roadmap, project scope, milestones, and desired outcomes, leveraging wide-ranging experience and professional concepts to creatively resolve complex issues.
Effectively communicate and collaborate across multiple levels and disciplines, including executives and senior management, distilling complexities and tailoring communications to meet needs of varying audiences.
Collaborate extensively with IT, QA, dev ops, and security organizations to coordinate tactical work, utilizing networking skills to connect with key contacts outside of own area of expertise.
Manage both external partners and internal resources to meet delivery milestones, utilizing independent judgment and prioritization skills to drive results with limited supervision.
Develop project schedules and budgets, estimate, and negotiate resources, and maintain, adjust, and update plans as needed, leveraging in-depth evaluation of variable factors and selecting effective methods and techniques.
Quickly grasp new technical concepts and manage teams through assessment, documentation of goals, risks, dependencies, timelines, to determine best way forward for business.
Marshal producer, design, content, and engineering resources to execute effectively on objectives, utilizing experience and expertise to use resources efficiently.
Assign responsibility for tasks and decisions, coordinating and monitoring progress and costs, and serve as principal on all issues and risks affecting the product portfolio milestones and releases.
Communicate program and product status accurately and on-time to global stakeholders providing comprehensive information to track products in planning and resource management.
Lead rollout, post-launch support, and issue triage of new features and services
Deliver a comprehensive summary of performance metrics, areas of potential improvement and apply findings to future efforts.