Sr. Product Manager, Managed Driver Experience

Platform Science

17h•Remote

About The Position

Every commercial fleet is becoming a technology fleet. Drivers depend on in-cab displays for navigation, compliance, communication, and workflow, and fleet IT teams need modern tooling to manage those experiences at scale. Today, that tooling is fragmented across multiple legacy systems. You’ll build the product that replaces all of them and becomes the system of record for hundreds of thousands of managed devices. Our Managed Driver Experience (MDE) product gives fleet IT and operations teams a single portal to manage every in-cab display from aftermarket tablets to OE-native in-dash screens to handheld scanners and mobile phones, across their entire fleet. This is a greenfield-to-scale opportunity. We’re actively consolidating multiple legacy device- and app-management systems into one modern, multi-tenant web application. You’ll inherit a clear product vision and an in-flight milestone roadmap, and be responsible for driving the product from early adopters through general availability, including the migration of customers off legacy platforms. Long term, you own the vision of how Fleet Managers engage with in-cab Driver devices. You’ll report to the VP of Product and partner closely with engineering, design, QA, product marketing, and global business units. You’ll also coordinate with teams responsible for shared platform services (authentication, entitlements, core data models) that the MDE Portal depends on.

Requirements

5+ years of product management experience, with at least 2 years at a Senior or Staff level.
Proven ownership of a key area in a SaaS or enterprise web application.
Track record of migrating users from legacy systems to new platforms: you understand the sequencing, tooling, and customer communication required to pull this off cleanly.
Strong UX instincts for enterprise software: you believe admin tools should be intuitive, not just functional, and you push for smart defaults with granular overrides.
Excellent communication skills; able to drive alignment across engineering, design, global business units, and customer-facing teams.
Experience shipping iteratively against a milestone-based roadmap in a fast-moving environment.
Exhibits a positive, can-do attitude and is willing to work in a hyper-growth environment In other words, roll up your sleeves and thrive in a fast-paced start-up

Nice To Haves

Familiarity with app distribution (managed Play Store, enterprise app stores, or similar).
Experience with products that serve both SMB self-service and enterprise managed-service models.
Exposure to internationalization (l10n) challenges in enterprise software.
Transportation, MDM, or trucking industry experience.

Responsibilities

Define and maintain the product roadmap for MDE Portal; prioritize across new capabilities, migration milestones, and platform dependencies based on customer impact and strategic value.
Author and refine product requirements, user stories, and acceptance criteria that give engineering and design a clear context to build against.
Lead discovery work with fleet IT administrators, support teams, and internal stakeholders to identify pain points, validate solutions, and inform prioritization.
Drive alignment across engineering, design, QA, and shared platform teams through regular roadmap reviews, sprint planning, and cross-functional coordination.
Own the legacy migration plan end-to-end: define transition tooling requirements, establish migration criteria, sequence customer cohorts, and partner with customer success on communications.
Coordinate with teams responsible for shared platform services (authentication, entitlements, core data models) to manage dependencies and unblock delivery.
Partner with product marketing and global business units on go-to-market for new capabilities, migration milestones, and customer-facing communications.
Establish and track success metrics (adoption, device enrollment, migration completion, support ticket reduction) and use them to inform roadmap decisions.
Heavily utilize agentic AI tools to distill strategy, generate and refine requirements, and rapidly prototype concepts to accelerate the path from insight to deliverable across the product lifecycle.
Communicate product strategy, progress, and trade-offs to senior leadership on a regular cadence.