Sr. Product Manager, Life Cycle Management - Xenium Platform

10x Genomics•Pleasanton, CA

2d•Onsite

About The Position

We are seeking a Sr. Product Manager, Life Cycle Management to own install base health, performance, and sustaining growth for our on-market Xenium in situ platform. This position will report to the Associate Director of Product Management, In Situ Platforms and be responsible for leading life cycle management activities across the Xenium instrument and consumables portfolio, in close coordination with the broader Spatial Platforms product team and cross-platform stakeholders. This role requires close collaboration with R&D, manufacturing/operations, supply chain/planning, marketing, sales, finance, and service/support to keep the Xenium platform performing in the field.

Requirements

BS in life science field
6 years of experience in marketing in Life Sciences
Must have experience in customer interactions in either a Sales, Business Development or Marketing function
Must have strong communication skills with experience communicating to all levels of an organization
Experience conducting market research and developing detailed product requirements

Nice To Haves

Direct experience with spatial transcriptomics, spatial proteomics, or imaging platforms
Experience managing an installed base of capital instruments
Experience building and defending business cases, financial models, and pricing strategy for on-market products
Ability to influence across the organization at all levels and serve as player/coach depending on business needs
Strong technical knowledge of genomics, and/or next generation sequencing and molecular biology products
Proficient written, communication and presentation skills with the ability to present to diverse audiences
Experience working in cross-functional teams covering various internal organizations
Exceptional time and project management skills and ability to prioritize competing requests

Responsibilities

Own the life cycle management strategy for the Xenium In Situ platform and consumables
Serve as the primary customer and field advocate for on-market products, gathering feedback from sales, support, and direct customer interactions
Interface with R&D, manufacturing operations, and service/support to resolve product issues and ensure products continue to meet customer expectations
Own customer-facing and internal product change notifications, and own communication of those changes to cross-functional teams
Manage supply/demand planning and forecasting for assigned instruments and consumables
Own the business case, financial assumptions, and revenue targets for Xenium in partnership with product and finance teams
Track product line KPIs (revenue, margin, install-base health)