Sr Product Manager - Enterprise Solutions

Workday • Pleasanton, CA

2d • Hybrid

About The Position

As part of the Enterprise AI organization within Business Technology, we are the architects of Workday’s "Customer Zero" strategy. Our mission is to transform our own global operations into a powerhouse of innovation by deploying a cutting-edge, AI-driven ecosystem of tools and services. We are a team of builders and skeptics relentlessly questioning the status quo to deliver the scalable, intuitive technology that defines the future of work. By joining us, you’ll be part of a team that doesn’t just build our products—we are the first to prove their power at scale. As the AI Product Owner for Customer Zero, you will occupy one of the most unique and influential seats at Workday. You aren’t just building features for a hypothetical user; you are transforming our own enterprise—a global organization of thousands—into the ultimate proving ground for Workday’s innovation. Your mission is to treat Workday-the-company as our most demanding, sophisticated, and strategic customer. You will hunt for friction points within our internal business processes, architect end-to-end AI-powered solutions using our own technology stack, and ensure that by the time a product reaches our external customers, it has been forged in the fire of real-world enterprise complexity.

Requirements

• 10+ years of product management experience, with a focus on delivering AI-first platform products in enterprise domains (IT, HR, Finance).
• 3+ years building AI/ML or GenAI-powered products (e.g., agents, copilots, or automation).
• 3+ years of experience with AI product infrastructure.
• Technical proficiency with AI and LLM-powered technology
• Proven track record of end-to-end product delivery from concept to scale with measurable business impact.
• Demonstrated experience translating complex workflows into scalable product solutions

Nice To Haves

• Deep understanding of AI product lifecycle, including experimentation loops, evaluation, and iteration using qualitative and quantitative data.
• Mastery in leading Cross-Team Collaboration, effectively working and influencing cross-functionally to define and deliver complex product strategies and initiatives.
• Expert ability to simplify ambiguity, break down complex problems, and prioritize effectively in alignment with business objectives.
• Ability to define long-term product vision and translate insights, feedback, and data into clear product direction.
• Experience defining and operationalizing success metrics, and using them to guide decisions.
• Excellent executive communication skills, with the ability to articulate strategy and recommendations clearly.
• Comfort operating in fast-paced environments, with resilience and bias toward action.
• Master's degree in Computer Science or related technical field, or equivalent combination of education and experience.

Responsibilities

• Drive Internal Discovery & Strategy: Partner with internal business leaders (HR, Finance, IT, and Operations) to identify high-impact problems that can be solved using Workday’s product suite.
• Architect and Deliver AI-powered Solutions: Work closely with engineering, UX and business stakeholders to turn emerging AI capabilities and ambiguous business problems into holistic end-to-end AI/ML driven product solutions.
• Provide Continuous Feedback: Serve as the primary bridge to the core Product & Technology teams. You will translate internal "pains" into actionable product requirements, identifying gaps and advocating for the features needed to make our products world-class.
• Define and Operationalize Success Metrics: Define and implement measurable KPIs including quality, adoption, trust, and business value, using data-driven insights to guide rapid iteration.
• Manage stakeholder alignment: Set clear expectations with business stakeholders and timely communicate roadmap progress, execution trade-offs, and the measurable impact of AI initiatives.
• Champion Workday Solutions: Use our internal success stories (and failures) to create blueprints, best practices, and case studies that help our external customers maximize their own Workday investment.

Benefits

• Workday Bonus Plan or a role-specific commission/bonus
• Annual refresh stock grants
• Comprehensive benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior