Sr Product Manager - Digital Brokerage & Investing Experience

Empower

5d • $114,000 - $165,300 • Hybrid

About The Position

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
As a Senior Product Manager, you will help shape the future of investing at Empower by leading the evolution of our digital brokerage experience. This role sits at the intersection of brokerage, equity compensation, and Empower’s broader financial ecosystem. In the near term, you will lead efforts to create a more connected and intuitive experience across Empower Personal Dashboard, our Stock Plan Services capabilities, and Pershing’s NetX Investor services. At the same time, you will play a key role in advancing Empower’s native brokerage experience, creating a modern investing experience that is increasingly integrated into the broader Empower ecosystem. Our ambition is to make Empower a financial home base where customers can understand their complete financial picture, manage their workplace equity and investments, and take action with confidence, all through a cohesive digital experience. You will bring deep knowledge of digital brokerage and Stock Plan Services experiences, strong product judgment, customer obsession, analytical thinking, and cross-functional leadership. You should understand both the complexity behind brokerage and equity compensation and what customers increasingly expect from modern investing experiences. You will partner closely with our equity compensation product lead, engineering, design, research, operations, compliance, business leaders, and external brokerage and technology partners to simplify that complexity and create experiences customers want to use.

Requirements

• Bachelor's degree or equivalent experience.
• 7+ years of product management experience, including significant experience building and leading complex digital consumer financial products.
• Directly relevant experience with digital brokerage, Stock Plan Services, equity compensation, or investing products, with a strong understanding of the customer journeys and infrastructure that power these experiences.
• Experience designing digital experiences for stock plan participants, including familiarity with equity awards and the lifecycle of employee equity compensation.
• Strong understanding of brokerage customer experiences, including areas such as account opening, funding, positions and balances, trading, transactions, statements, servicing, and portfolio experiences.
• Demonstrated ability to simplify technically and operationally complex financial products into intuitive customer experiences.
• Experience working across internal platforms and third-party providers to deliver an experience that feels cohesive to the end customer.
• Proven experience owning the full product lifecycle, from customer discovery and product strategy through execution, launch, measurement, and optimization.
• Strong product judgment and an appreciation for excellent consumer product design, including the ability to distinguish between simply delivering functionality and creating an experience customers value.
• Strong analytical skills and experience using quantitative and qualitative insights to identify opportunities, prioritize investments, and measure outcomes.
• Excellent communication and storytelling skills, with the ability to influence senior leaders and align engineering, design, business, operations, compliance, and other stakeholders around a product vision.
• A strong customer orientation and demonstrated ability to solve complex customer and business problems.

Nice To Haves

• 3+ years of directly relevant experience building digital Stock Plan Services, brokerage, or investing experiences.
• Experience building digital experiences for equity compensation products, including restricted stock, employee stock purchase plans, stock options, or similar programs.
• Experience building or modernizing a direct-to-consumer brokerage experience, particularly across account opening, funding, trading, portfolio management, or brokerage servicing.
• Experience integrating third-party brokerage, clearing, custody, or stock plan infrastructure while owning the customer-facing experience.
• Experience bringing traditionally fragmented financial experiences together into a cohesive digital ecosystem.
• Familiarity with the product patterns and customer expectations established by leading digital brokerage and investing platforms.
• Experience operating in a regulated financial-services environment and partnering effectively with legal, risk, compliance, and operations teams.
• Fintech experience and strong knowledge of emerging investing and brokerage trends.
• MBA or other relevant advanced degree.

Responsibilities

• Refine the vision and roadmap for Empower’s digital brokerage experience, spanning Stock Plan Services, existing brokerage capabilities, and the evolution toward a more cohesive native Empower investing experience.
• Collaborate and define the product strategy for connecting Empower’s Personal Dashboard, Stock Plan Services via OptionTrax platform, and Pershing’s NetX Investor experiences as well as progressing our emerging native brokerage capabilities into intuitive customer journeys.
• Identify opportunities to eliminate fragmentation across platforms and create a more seamless experience for customers moving between workplace equity, brokerage accounts, and their broader financial lives.
• Help shape and build Empower’s next-generation brokerage capabilities, applying customer expectations and best practices from leading digital investing platforms while creating an experience differentiated by Empower’s broader financial ecosystem.
• Own critical end-to-end experiences for stock plan participants, including equity awards, holdings, transactions, account experiences, and the transition from workplace equity into broader investing and wealth-building journeys.
• Translate complex brokerage, equity compensation, operational, regulatory, and technology requirements into experiences that feel simple and intuitive to customers.
• Partner with engineering, design, research, operations, compliance, and business teams from discovery through launch and ongoing optimization.
• Partner effectively with external brokerage, clearing, custody, stock plan, and technology providers while maintaining ownership of the end customer experience.
• Develop a deep understanding of customer needs through qualitative research, usability testing, behavioral data, competitive research, and direct customer feedback.
• Define and track measures of success across adoption, engagement, customer satisfaction, transaction behavior, asset retention and consolidation, and overall digital experience.
• Use experimentation, analytics, rapid validation, and customer feedback to test hypotheses and continuously improve the product.
• Navigate the full product lifecycle—from defining the problem and product strategy through requirements, prioritization, delivery, launch, measurement, and iteration.
• Influence the longer-term investing strategy at Empower by identifying new capabilities and experiences that can make Empower a more valuable destination for customers' financial lives.

Benefits

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree