Sr Product Manager - Developer Relations (DevRel)

Jewelers Mutual Group•Raleigh, NC

About The Position

As the Sr Product Manager, Developer Relations (DevRel), you will lead the strategy, execution, and adoption of technical partner integrations that drive business growth for Jewelers Mutual. This role is focused on enabling third-party developers, agencies, and partners to seamlessly integrate with JM’s products via auction platforms, marketplaces, and e-commerce carts. You will oversee our public APIs, the development of SDKs, embeddable widgets, and the creation of developer-facing documentation and resources. You’ll work closely with strategic partners, engineers, product designers, and business teams to accelerate integration adoption and unlock new growth opportunities. In this foundational role, you’ll shape the development of the DevRel function at JM, ensuring integrations are easy to adopt, well-supported, and deliver measurable business impact. This is a unique opportunity to influence how we engage with developers and partners at scale while focusing on long-term goals that grow JM’s platform ecosystem. Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We’re dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people.

Requirements

5+ years of experience in product management, with a focus on third-party integrations, APIs, or developer platforms.
Proven ability to drive adoption and business value through partner integrations and developer engagement.
Strong technical understanding of APIs, including REST, authentication standards, and developer tooling.
Experience with API management and working with cloud technologies and third-party integrations. Familiarity with tools like RESTful APIs, and OAuth is a plus.
Strong collaboration skills, with experience working with cross-functional teams, including engineering, design, and business stakeholders.
Analytical mindset with experience using data to inform decisions and measure the success of integrations.
Excellent communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences.
Ability to manage multiple integration projects in a fast-paced environment, particularly with a focus on third-party vendor relationships.

Nice To Haves

Experience working with marketplaces, ecommerce platforms, or API-driven integrations is a plus.

Responsibilities

Define Product Strategy: Lead the strategy, vision, and roadmap for third-party integrations, ensuring alignment with business objectives and partner needs. Collaborate with engineers, product designers, and stakeholders to communicate and execute integration priorities.
Manage Product Development: Oversee the product development lifecycle from discovery to launch, ensuring that integrations (such as with Auctions platforms, marketplaces, and e-commerce carts) are well-defined, tested, and successfully implemented.
Prioritize Features & Improvements: Evaluate trade-offs and prioritize integration initiatives based on user feedback, business impact, and data insights, with a focus on increasing successful third-party integrations. This includes enhancements like the developer portal to centralize API documentation and streamline onboarding.
Drive Adoption: Make it easier for partners, agencies, and third-party developers to integrate with Jewelers Mutual’s products, driving adoption and creating seamless integration experiences.
Collaborate Cross-Functionally: Work closely with engineering, design, and platform teams to ensure smooth execution and alignment on integration projects. Ensure that all technical aspects, including public APIs, SDK development, and embeddable solutions, meet developer needs.
Conduct Research & Gather Insights: Gather feedback from partners and developers to identify integration opportunities and areas for improvement. Leverage this information to refine integration offerings and prioritize high-impact features.
Monitor Product Performance & Define Success Metrics: Use analytics and KPIs to track integration performance and adoption rates, defining success metrics that focus on increasing the number of successful third-party integrations. Make data-driven decisions to improve integration offerings and drive platform success.
Enhance User Experience: Collaborate with designers to ensure that integrations are seamless and improve the developer experience. Focus on creating comprehensive public APIs, sample code, and other resources to ensure smooth onboarding for developers.

Benefits

Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.
Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes
Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.

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