Sr. Product Manager, Competitive Intelligence

SimpliSafe • Boston, MA

2d • $121,400 - $161,800 • Hybrid

About The Position

SimpliSafe is a high-tech home security company dedicated to its mission of keeping every home secure. The company fosters a culture of collaboration and innovation, offering significant opportunities for professional growth and impact. They are currently hiring to support their expansion and disruption of the home security market. SimpliSafe operates on a hybrid work model, requiring employees to be in the office on two core days per week, typically Tuesday, Wednesday, or Thursday, with flexibility for the remainder of the week.

This role is for a Competitive Intelligence Analyst to join the Product Management team. The primary goal is to provide the product organization with a clear, current, and rigorous understanding of the competitive landscape, including DIY and professionally-installed security systems, as well as adjacent smart home entrants. This individual contributor role involves analyzing competitor app updates, hardware, and pricing changes to generate insights that directly influence business strategy. It's a high-visibility opportunity to shape and scale SimpliSafe's competitive intelligence practice within Product Management, with the potential to define the evolution of the role.

Requirements

• 2–4 years of experience in competitive intelligence, market research, product management, product analytics, product marketing, or a related analytical role — ideally with some exposure to hardware, IoT, or consumer electronics.
• Strong analytical and research skills, comfortable working with both quantitative data (pricing, specs, review scores) and qualitative signals (positioning, messaging, user sentiment).
• Excellent written and verbal communication — able to turn a pile of raw research into a tight, useful summary a busy PM will actually read.
• Self-directed and detail-oriented, with genuine curiosity about the category and a habit of noticing what changed and why.
• Comfortable working cross-functionally across Product, Marketing, and occasionally Sales/CX.

Nice To Haves

• Experience or genuine interest in the smart home, home security, or connected hardware categories.
• Hands-on comfort using AI/LLM tools to accelerate research and monitoring workflows.
• Bachelor's degree in a related field (Business, Marketing, Economics, or similar) — or equivalent practical experience.

Responsibilities

• Continuously track competitor hardware launches, software/app releases, feature changes, pricing and subscription-tier updates, and monitoring/service changes across the DIY and pro-install security segments.
• Maintain a living competitive intelligence repository (product specs, pricing, positioning, feature-parity matrices, SWOT-style profiles) that Product, Marketing, and Engineering can rely on as a single source of truth.
• Monitor public signals — app store listings and reviews, product teardowns, FCC filings, patent activity, job postings, earnings calls, and press — for early indicators of competitor roadmap direction.
• Conduct feature-gap and pricing/packaging analyses to help Product Managers understand where SimpliSafe leads, lags, or is at parity, and translate that into roadmap-ready recommendations.
• Partner with Product Managers during discovery and planning to bring competitive context into requirements, prioritization, and business cases.
• Run periodic deep-dive competitor teardown assessments (hardware unboxings, app walkthroughs, install/setup experience) to ground analysis in first-hand usage, not just secondary research.
• Support win/loss and customer research efforts, in partnership with UX Research and CX, to understand why customers choose or leave SimpliSafe relative to competitors.
• Produce clear, concise competitive briefs and readouts for Product and executive leadership — including materials that may be presented to the Executive Team or Board — distilling large amounts of information into the handful of implications that actually matter.
• Build and maintain lightweight tools (battlecards, comparison one-pagers, competitive digests) that Product, Marketing, and Engineering teams can self-serve.
• Champion hands-on familiarity with competitor products across the company by organizing employee testing programs, making it easy for teams beyond Product to experience the competitive landscape firsthand.
• Present findings to cross-functional stakeholders, including Product, Marketing, Engineering and executive audiences.

Benefits

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
• Free SimpliSafe system and professional monitoring for your home.
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.
• Annual bonus program
• Equity
• Full range of medical, retirement, and lifestyle benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree