Sr. Product Manager - AI Applications

iHerb, LLCHome Gardens, CA
$205,000 - $235,000

About The Position

For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career. We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed. Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team. Get started now. Job Summary: The Senior Product Manager - AI Applications is responsible for the strategic development and deployment of agentic and AI-based solutions designed to drive internal efficiencies within the Revenue Organization, specifically supporting Marketing, Pricing, Promotions, Merchandising, and Product Management.

Requirements

  • High degree of accuracy and attention to detail.
  • Excellent organization skills and ability to multi-task.
  • Expertise in AI workflow management and orchestration tools (e.g., n8n).
  • Deep understanding of LLM-based development environments and tools like Claude Code.
  • Experience with Model Context Protocol (MCP) servers and system integrations.
  • Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.

Nice To Haves

  • Experience with Microsoft Office Suite (Word, Excel, PowerPoint).
  • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms).
  • Proficiency in AI platforms, agentic frameworks, and automation tools.

Responsibilities

  • Develop and oversee the product roadmap for AI-driven internal tools and agentic workflows.
  • Design AI solutions to automate and optimize processes within Marketing, Pricing, and Merchandising.
  • Collaborate with the Revenue Organization to identify high-impact opportunities for AI integration.
  • Deploy and iterate on AI applications at high speed to meet evolving business needs.
  • Manage the integration of AI platforms and orchestration tools into existing internal infrastructures.

Benefits

  • The expected salary range for this role is $205,000.00 - $235,000.00.
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