Sr. Product Designer

Hatz AI•New York City, NY

4d•Hybrid

About The Position

Sr. Product Designer Hatz AI is building the AI-native platform purpose-built for Managed Service Providers and the small businesses they serve, and we're looking for a Senior Product Designer to help make that platform feel as powerful as it is approachable. You'll join a small, high-output design team and work directly with product and engineering to own design across the full lifecycle: discovery, systems, and ship. This is a high-ownership role for a designer who thrives at the intersection of technical complexity and human clarity: someone who can look at an agentic workflow or an LLM-powered feature and figure out how to make it feel obvious to the people who actually need to use it. This position is a hybrid role based in NYC.

Requirements

5+ years of product or UX design experience, with a portfolio demonstrating strong craft, systems thinking, and shipped work across complex or technical products.
A track record of making technically sophisticated products feel simple: you've designed for data-dense, workflow-driven, or AI-powered environments before.
Fluency in Figma (component libraries, auto layout, prototyping) and comfort working in tools like Claude and v0 to move fast from concept to testable direction.
Experience conducting and synthesizing user research to ground design decisions in real-world needs rather than assumptions.
Strong cross-functional collaboration skills: you work directly with engineers and PMs, contribute to product conversations, and push back when it makes the work better.
Clear, confident communication: you can present and defend design decisions to stakeholders at any level.
Comfort in high-growth startup environments with frequent releases, shifting priorities, and a bias toward iteration over perfection.

Nice To Haves

Hands-on experience designing AI-powered products (agentic workflows, LLM interfaces, RAG-driven features, or similar), from 0→1 or through meaningful growth stages.
You've used AI tools or low-code environments to explore ideas quickly without waiting for engineering.
Experience building or governing a design system used across multiple teams or product areas.
Experience with design tokens, and translating Figma variables into code-level tokens so design and engineering stay in sync as the system scales.
You have started shipping some of your own updates.

Responsibilities

Lead end-to-end design for core product areas, from early-stage discovery and user flows through production-ready specs and QA, with a weekly release cadence in mind.
Translate complex, AI-powered capabilities into interfaces that feel intuitive to non-technical MSP and SMB users.
Prototype quickly with Claude or other tools to test direction before committing engineering time, then move into Figma to build production-ready, developer-ready specs.
Contribute to the design system, building reusable components that scale as the product surface area grows, including closing gaps between what's in Figma and what ships.
Drive your own user research: plan and conduct discovery sessions with MSPs and SMB customers, synthesize findings, and feed real user needs directly into the design process.
Lead and contribute to our weekly design crit, presenting work in progress and iterating on fast feedback.
Partner closely with engineering and product to move fast and ship with intention, contributing to prioritization and scoping, not just execution.
QA your designs to ensure correct implementation.
Stay current with how AI product patterns are evolving, evaluating new interaction models for agentic UX, conversational interfaces, and AI-assisted workflows.
Contribute to and help define design process, tooling, and rituals as the team scales.