Sr. Product Designer, Public Space Incubator (English Services) (Hybrid/Telework)

CBC/Radio-Canada • Toronto, ON

9d • Hybrid

About The Position

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. The Lead Product Designer for PSI (Public Space Incubator) plays a pivotal role in driving design-led solutions through strategic consultation and cross-functional collaboration. This role is responsible for exploring and shaping future product opportunities, clarifying UX research needs, and continuously elevating the broader design practice. The role will participate in an international consortium and lead the foundational work for future design ops. This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.

Requirements

• Applied digital product design experience and a portfolio of work showing strong product design experience.
• Degree in a digital product design-related field, or equivalent work experience.
• 5+ years of experience in Web Design and proficiency in Figma and other design tools.
• An ability to communicate clearly in spoken and written English.

Nice To Haves

• Experience designing for news organizations and understanding conversational spaces like forums and social commentary, content websites or information-heavy product experiences.
• Created complex design systems
• Familiarity with Git repositories

Responsibilities

• Guide the evolution of the PSI design system, establishing and maintaining high design standards and documentation governance.
• Deliver well-documented, accessible design concepts and component frameworks in Figma to streamline developer handoff.
• Ensure inclusive design and strict AODA/WCAG accessibility standards are foundational to all user experiences.
• Participate in scoping and prioritizing incoming design requests while providing constructive, growth-oriented feedback to the team.
• Lead the onboarding process for new designers entering the PSI space, setting them up for long-term success.
• Maintain clear communication and alignment within agile environments, utilizing Kanban and iterative delivery practices.
• Collaborate effectively within technical workflows (familiarity with Git repositories is an asset to bridge the design-to-development gap).
• Utilize data and user analytics to validate design hypotheses and measure product impact.
• Operating outside traditional product squad structures, this role partners directly with Product Managers, external stakeholders, and Tech Leads to identify and solve audience needs holistically.
• Collaborates closely with PMs, Developers, and UX Researchers and Accessibility Engineers to evaluate emergent audience needs that will inform the future product roadmap.
• Works with a squad of integration Product Designers to provide direction on design hierarchy, priorities, and conceptual execution.
• Works in tandem with Developers on a project-by-project basis and coordinates with design peers across other public broadcasting organizations to share insights and standards.

Benefits

• Flexible work schedules and location, allowing you to prioritize yourself, your family and your work
• Opportunities to work with cutting-edge technology
• Opportunities for continued learning and professional development
• Opportunities to become a member of our Employee Resource Groups
• Mentorship opportunities, where you can learn from the best in the industry and help coach new talent
• A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected
• A supportive management team committed to upholding the highest standards of diversity and inclusivity
• An environment which favours experimentation and an iterative approach in order to achieve the highest form of technical innovation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior