About The Position

The Glaucoma Medical Science Liaison is part of Alcon’s Research & Development function and presents scientific and clinical information on Alcon products while gathering insights to influence company strategies. The role drives problem-solving and innovation through scientific principles and supports the development and adoption of Alcon products through evidence-based scientific exchange. The position develops peer-to-peer relationships with medical experts and key opinion leaders; provides medical information to practitioners and Alcon associates; engages in scientific discussions about product data; and implements medical projects and investigator trials from inception through publication. It also supports clinical trials, including Phase III and IV studies, regulatory reporting, product safety reviews, adverse-event reporting, and resolution of escalated product complaints and medical safety issues. The liaison serves as a medical consultant to internal teams and regulatory agencies and collaborates across Medical Affairs, Commercial, Quality Assurance, Research and Development, Regulatory Affairs, and Market Access. The role requires compliance with applicable laws, industry standards, company policies, and GxP requirements, including following SOPs, maintaining complete documentation, ensuring quality control, and completing required training. Travel requirements are 50–60%.

Requirements

  • Bachelor’s degree or equivalent years of directly related experience; alternatively, high school plus 15 years, an associate degree plus 11 years, an M.S. plus 4 years, or a Ph.D. plus 3 years.
  • Seven years of relevant experience.
  • Fluent ability to read, write, understand, and communicate in English.

Nice To Haves

  • MD or OD with specialization in Ophthalmology.
  • Advanced knowledge of glaucoma, including ophthalmic surgical procedures and optometry.
  • Experience in an ophthalmology or optometry field, such as academia, industry, or clinical practice, including ophthalmic industry or clinical-practice experience.
  • Experience in an ECP-facing role.
  • Working knowledge of the healthcare system, research procedures, ICH guidelines, GCP, and other ethical guidelines.
  • Knowledge of clinical trial design, product development, regulatory requirements, the payer landscape, and life-cycle management.
  • Experience in scientific presentations and basic experience in medical writing and biostatistics.
  • Proven ability and experience developing and fostering credible peer-to-peer relationships with medical experts and decision makers.

Responsibilities

  • Develop and maintain peer-to-peer relationships with medical experts and key opinion leaders.
  • Support the development and adoption of Alcon products through evidence-based scientific exchange and gather external insights.
  • Provide general medical information in relevant therapeutic areas to practitioners and Alcon associates, and respond to unsolicited medical-information requests.
  • Engage in scientific discussions about Alcon product data.
  • Implement medical projects and guide investigator trials from inception to publication.
  • Maintain thorough knowledge of Alcon products and current medical and scientific research.
  • Work with Med Info and Med Safety to resolve escalated product complaints and medical safety issues.
  • Participate in adverse-event reporting and safety responsibilities monitoring.
  • Direct Phase III and IV human clinical trials for company products under development, monitor protocol adherence, and determine study completion.
  • Provide information for reports submitted to regulatory agencies.
  • Serve as a medical consultant to marketing, commercial, and research project teams and government regulatory agencies, and act as a consultant or liaison with other corporations under licensing agreements.
  • Sign off on product safety reviews.
  • Interface with Medical Affairs and other departments, including Commercial, Quality Assurance, Research and Development, Regulatory Affairs, and Market Access.
  • Observe laws, industry standards, company policies, and GxP requirements; follow SOPs, maintain accurate and complete documentation, ensure quality control, and complete required training.

Benefits

  • Robust benefits package including health, life, retirement, and flexible time off.
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