Sr Principal / Architect Engineer, Software - Backend, Alerting (Chronosphere)

Palo Alto Networks•San Francisco, CA

3d•Remote

About The Position

Chronosphere, a Palo Alto Networks company, is seeking an experienced software engineer for its Alerting Platform & Workflows team. The team builds a reliable, fast, and intuitive experience for configuring, receiving, and responding to alerts, helping software developers troubleshoot issues affecting their users. Its products help users identify next steps, narrow down possibilities, and quickly determine root causes. The engineer will build and improve core product capabilities and lead development of experiences that surface important insights, streamline troubleshooting, and reduce cognitive load during high-pressure situations. The role involves turning complex data into clear visualizations and workflows, collaborating across product, design, and engineering, and taking ownership of polished, effective features from inception through delivery. The position is remote, with teams collaborating across geographies.

Requirements

Ability to own projects from inception to delivery, independently or as a technical leader of a small team, while collaborating with product managers, UX designers, and engineers.
Experience working with large-scale distributed systems.
Fluency in a systems-level language such as Go, C++, Java, C#, or Rust, developed through substantial experience with the types of projects where these languages are used.
Passion for solving complex problems and ability to empathize with customers.
Curiosity and motivation to learn complex domain areas.
Habit of seeking feedback to improve work and ability to ask for help when needed.
Flexible, collaborative working style and willingness to help build a positive, supportive environment in a small team.

Responsibilities

Design, implement, and ship enhancements and new features to core product capabilities using Go, deployed on Kubernetes across cloud platforms such as AWS and GCP.
Deliver complex product features that address customer pain points, collaborating with product management, design, and engineering throughout the development lifecycle.
Challenge assumptions, refine designs based on user feedback, and take ownership of polished and effective user experiences.
Lead development of experiences that surface critical insights, streamline troubleshooting, and reduce cognitive load during high-pressure situations.
Turn complex data into actionable, understandable visualizations and workflows in collaboration with product managers, designers, and engineers.
Share accountability for building and maintaining automated tests, tooling, and deployment infrastructure that improve efficiency.
Mentor colleagues in building reliable, performant, high-quality user experiences through direct mentorship, program development, and engineering infrastructure improvements.