Sr Principal / Architect Engineer, Software - Backend, Alerting (Chronosphere)

Palo Alto Networks•Boston, MA
•$183,600 - $297,000•Remote

About The Position

Chronosphere, a Palo Alto Networks company, builds an observability platform for modern, containerized environments. The Alerting Platform & Workflows team creates reliable, fast, and intuitive ways for customers to configure, receive, and respond to alerts. Its products help software developers investigate issues affecting their users, identify next steps, narrow down possible causes, and resolve incidents quickly. This role develops and leads product capabilities and user experiences that help engineers diagnose and resolve incidents with confidence. The work includes building backend features with Go, deploying on Kubernetes across cloud platforms such as AWS and GCP, and collaborating with product managers, designers, and engineers to turn complex data into useful visualizations and workflows. The position also contributes to automated tests, tooling, deployment infrastructure, and mentorship across the engineering team. The role is remote.

Requirements

  • Ability to own projects from inception to delivery independently or as a technical leader of a small team, while collaborating with product managers, UX designers, and engineers.
  • Experience working with large-scale distributed systems.
  • Passion for solving complex problems and empathy for customers.
  • Curiosity and motivation to learn complex domain areas.
  • Habit of seeking feedback to improve work and ability to ask for help when needed.
  • Flexible, collaborative working style and willingness to help build a positive, supportive environment in a small, rapidly evolving team.
  • Fluency in a system-level language such as Go, C++, Java, C#, or Rust, developed through substantial experience with projects that use these languages.

Responsibilities

  • Design, implement, and ship enhancements and new core product features using Go, deployed on Kubernetes across cloud platforms such as AWS and GCP.
  • Deliver complex product features that address customer pain points in collaboration with product management, design, and engineering.
  • Challenge assumptions, refine designs based on user feedback, and take ownership of polished, effective user experiences.
  • Lead development of user experiences that surface important insights, streamline troubleshooting, and reduce cognitive load during high-pressure situations.
  • Collaborate with product managers, designers, and engineers to transform complex data into actionable visualizations and workflows.
  • Share accountability for building and maintaining automated tests, tooling, and deployment infrastructure.
  • Mentor colleagues through direct mentorship, program development, and engineering infrastructure improvements.

Benefits

  • Compensation may include restricted stock units and a bonus; employee benefits are referenced in the posting.
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