Sr Practice Administrator

Axia Women's Health • West Orange Twp, NJ

19d • Onsite

About The Position

Axia Women's Health is the nation’s largest community-based, integrated women's health network in the country serving women throughout New Jersey, Pennsylvania, Indiana, and Kentucky. At its core, Axia Women’s Health is a community of over 400 providers across nearly 150 locations committed to providing a more caring, connected, and progressive health care experience for women. Its rapidly growing network spans OB/GYN care, breast health, high-risk pregnancy care, urogynecology care, behavioral health, and fertility. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives. Axia Women’s Health has been recognized as the #1 Physician Practice for Women’s Health by Castle Connolly and certified as a Great Place to Work for five consecutive years. We are currently seeking a Sr. Practice Administrator for our Rubino OB/GYN practice in West Orange, NJ.

Requirements

• 4-year degree from an accredited college in business, healthcare, or related field.
• 5 plus years of experience managing a high-volume practice, OB/GYN or Fertility specialty, preferred.
• Experience managing a multi-site practice.
• Experience managing 45 plus colleagues including 15 plus providers.
• Knowledge of electronic billing process and medical insurance.
• Experience with electronic health records (EHR) systems and healthcare information technology (eCw preferred).
• Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

• OB/GYN or Fertility specialty, preferred.
• Experience with electronic health records (EHR) systems and healthcare information technology (eCw preferred).

Responsibilities

• Directing, supervising, and coordinating the overall clinical and business operations for the Care Center.
• Directly oversees 1 Care Center with multiple locations.
• Participates in the strategic growth plan for Care Center.
• Assist in the development and implementation of long-term business plans and initiatives to enhance the practice’s growth and profitability.
• Collaborate with clinical staff to develop and implement quality improvement initiatives, ensuring that the practice delivers high-quality healthcare services and meets or exceeds industry standards.
• Drives achievement of operational KPIs (front end denials, productivity increases, etc.).
• Leverages data (tableau) to support care center decision making.
• Identifies trends and issues related to billing/payor concerns in collaboration with RCM partners, presents concerns with plans for resolution.
• Leads or participates in MSO or regional based initiatives or programs.
• Develops, documents, implements care center workflows to optimize operational efficiencies in collaboration with MSO supports.
• Supervises startup of new programs and revenue streams at the Care Center.
• Facilitates ROI on potential revenue opportunities or expansion.
• Oversight for the patient experience, drives improvement and action planning.
• Escalation and management of patient complaints.
• Ensures adherence to cash management processes including weekly deposits being completed.
• Manages expenses in accordance with set budgets (clinical and non-clinical), makes recommendations for saving opportunities.
• Provides oversight for all spending (office supply, medical supply, etc.).
• Ensures POs are accurate in Coupa.
• Works closely with the marketing team on projects related to the care centers, including oversight of social media activities, marketing events, care center promotional materials.
• Liaison with referring practices.
• Manages compliance with regulatory and state governing bodies in collaboration with MSO supports (CLIA, OSHA, CDC, DOH).
• Oversight of the colleague experience, driving achievement of colleague satisfaction targets.
• Drives the colleague lifecycle (recruitment through separation).
• Implements staff recognition programs.
• Interprets policies, objectives and operational procedures.
• Mentoring of new care center managers and/or managers in training.
• Oversees provider support including scheduling, on call scheduling, reimbursement, PTO, etc..
• Provider/physician credentialing.
• Coordination with lead physician on care center matters.
• Facilitates any needs that arise with Labor & Delivery or other departments at affiliate hospital.
• Facility maintenance/equipment.

Benefits

• 401(k) with company match
• Generous PTO offering with additional time off for volunteering
• Choice of multiple medical insurance plans to best meet your needs
• Access to Axia providers at little to no cost through Axia’s medical insurance
• Axia-paid life insurance, short term and long term disability
• Free counseling for colleagues and family members, including parents and parents-in-law
• Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior