Sr Practice Administrator

Axia Women's Health • West Orange, NJ

8h • $120,000 - $140,000 • Onsite

About The Position

Axia Women's Health is the nation’s largest community-based, integrated women's health network, serving women across New Jersey, Pennsylvania, Indiana, and Kentucky. The network comprises over 400 providers in nearly 150 locations, focused on delivering a caring, connected, and progressive healthcare experience. Axia Women's Health specializes in OB/GYN care, breast health, high-risk pregnancy care, urogynecology care, behavioral health, and fertility. They are committed to putting women first and providing personalized care for healthier lives. Axia Women's Health has been recognized as the #1 Physician Practice for Women’s Health by Castle Connolly and certified as a Great Place to Work for five consecutive years. This role is for a Sr. Practice Administrator at the Rubino OB/GYN practice in West Orange, NJ.

Requirements

• 4-year degree from an accredited college in business, healthcare, or related field.
• 5 plus years of experience managing a high-volume practice, OB/GYN or Fertility specialty, preferred.
• Experience managing a multi-site practice.
• Experience managing 45 plus colleagues including 15 plus providers.
• Knowledge of electronic billing process and medical insurance.
• Experience with electronic health records (EHR) systems and healthcare information technology (eCW preferred).

Nice To Haves

• OB/GYN or Fertility specialty experience.
• Experience with eCW EHR system.

Responsibilities

• Directing, supervising, and coordinating the overall clinical and business operations for the Care Center.
• Directly overseeing 1 Care Center with multiple locations.
• Participating in the strategic growth plan for the Care Center, assisting in the development and implementation of long-term business plans and initiatives to enhance practice growth and profitability.
• Collaborating with clinical staff to develop and implement quality improvement initiatives, ensuring high-quality healthcare services and meeting or exceeding industry standards.
• Driving achievement of operational KPIs (e.g., front-end denials, productivity increases).
• Leveraging data (Tableau) to support care center decision-making.
• Identifying trends and issues related to billing/payor concerns in collaboration with RCM partners, and presenting concerns with plans for resolution.
• Leading or participating in MSO or regional-based initiatives or programs.
• Developing, documenting, and implementing care center workflows to optimize operational efficiencies in collaboration with MSO supports.
• Supervising the startup of new programs and revenue streams at the Care Center.
• Facilitating ROI on potential revenue opportunities or expansion.
• Overseeing the patient experience, driving improvement and action planning.
• Managing patient complaints.
• Ensuring adherence to cash management processes, including weekly deposits.
• Managing expenses in accordance with set budgets (clinical and non-clinical) and making recommendations for saving opportunities.
• Providing oversight for all spending (office supply, medical supply, etc.).
• Ensuring POs are accurate in Coupa.
• Working closely with the marketing team on projects related to the care centers, including oversight of social media activities, marketing events, and care center promotional materials.
• Acting as a liaison with referring practices.
• Managing compliance with regulatory and state governing bodies in collaboration with MSO supports (CLIA, OSHA, CDC, DOH).
• Overseeing the colleague experience, driving achievement of colleague satisfaction targets.
• Driving the colleague lifecycle (recruitment through separation).
• Implementing staff recognition programs.
• Managing performance.
• Interpreting policies, objectives, and operational procedures.
• Mentoring new care center managers and/or managers in training.
• Overseeing provider support, including scheduling, on-call scheduling, reimbursement, PTO, etc.
• Managing provider/physician credentialing.
• Coordinating with the lead physician on care center matters.
• Facilitating any needs that arise with Labor & Delivery or other departments at affiliate hospitals.
• Managing facility maintenance/equipment.
• Traveling 20% of the time.

Benefits

• Full time benefit-eligibility beginning the first of the month after hire
• 401(k) with company match
• Generous PTO offering with additional time off for volunteering
• Choice of multiple medical insurance plans
• Access to Axia providers at little to no cost through Axia’s medical insurance
• Axia-paid life insurance, short term and long term disability
• Free counseling for colleagues and family members, including parents and parents-in-law
• Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager