Sr. PMT, Trust by Design, Devices & Services Trust, Privacy, and Accessibility (TPA)

Amazon • Arlington, VA

7d • $151,200 - $235,200 • Remote

About The Position

The Devices & Services Trust, Privacy and Accessibility (DSTPA) organization is responsible for maintaining and raising the trust bar for Amazon customers across a diverse set of 30+ Devices and Services. We offer horizontal services for builders to ensure trust, privacy, and accessibility is built into our products and services. We also build customer-facing capabilities that provide customers with control and transparency while reducing trust risks, and enable partner teams to innovate with appropriate guardrails for content moderation, privacy, promises, accessibility, fairness, and trust. Within TPA, the Trust by Design team is responsible for defining, maintaining, and raising the bar with respect to trust, privacy, and accessibility across D&S products. As a horizontal team, we are accountable for trust outcomes while working cross-functionally both within D&S and Amazon, including with Legal, PR, Policy, engineering, UX, and business partners. We are the proactive pre-intake trust partner – shaping how products are built, not just whether they pass a review. We are looking for an experienced Sr. Product Manager, Technical who can drive technical product strategy for privacy and trust across D&S and Amazon. This role navigates complex and novel customer trust scenarios independently - translating regulatory, policy, and architectural ambiguity into clear, actionable product/engineering requirements - and influences cross-functional stakeholders to deliver innovative solutions that balance customer trust, user experience, and business objectives across our global customer base.

Requirements

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• Knowledge of consumer product compliance processes and regulations
• Experience defining requirements and using data and metrics to draw business insights

Nice To Haves

• Experience in building and driving adoption of new tools
• MBA
• Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks

Responsibilities

• Work directly with product teams, engineering, legal, and operational stakeholders to define trust requirements via expertly crafted working backwards documents and business requirements that can be translated into product and engineering deliverables.
• Lead Trust by Design reviews end-to-end — from risk identification through requirement definition, stakeholder alignment, and verified remediation — owning the outcome, not just the output.
• Engage with a wide range of cross-functional partners across engineering, legal, policy, risk, science, UX, and other product teams to gather insights, clarify trust requirements, and uncover both issues and opportunities.
• Participate in frequent brainstorming sessions to shape new ideas, solve complex trust problems, and design fixes that address not just immediate needs, but also set us up for long-term success.
• Attend cross-org syncs to stay informed on evolving strategies and dependencies, while also representing your work in key forums.
• Help drive the D&S product teams forward by scheduling trust forums, writing opinion papers to discuss Hotly Debated Topics within the product or CX to senior leaders and ensuring what we build is responsible, innovative, and aligned with our broader vision of trust and customer impact.
• Drive technical product strategy for trust readiness and privacy compliance with quality and growing scope.
• Own initiatives across D&S product launches.
• Contribute to team culture through mentorship and knowledge sharing.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior