Sr. PMO Intake & Governance Lead

CIBC•Toronto, ON

3d•Hybrid

About The Position

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. You will be joining the Strategic initiatives Chief Data & Artificial Intelligence office (CDAIO) within CIBC. We’re on a mission to build the relationship-focused bank of the future and we’re looking for the passionate collaborators, innovators, advisors, and leaders who can get us there. Our distinct culture is built on a shared commitment to do what’s right for our clients, our people, and our communities, and we strive for excellence in everything we do. Because life at CIBC is not only what you do, but how you do it. As the Sr. PMO Intake & Governance Lead, you will join CIBC’s Technology department to develop and implement overall project portfolio governance and centralized intake management practices for consolidated reporting and tracking of technology-managed initiatives for our Chief Data and AI Office (CDAIO) internal and business partners. The role analyzes situations and data to review the content of each intake request for quality and technical details, addressing any discrepancies with stakeholders to identify barriers to completion. The role applies innovation and substantial communication skills to bring structure, transparency, and governance to the demand management process for CDAIO technology intakes. Your strategic objectives is to standardize, optimize and provide continuous improvement ideas and enhancements for PMO tools, processes, reporting and metrics while showing transparency and consistency for reporting the project and intake status and key attributes at different levels. You will be responsible for identifying and eliminating inconsistencies, overhead and duplications as well as early detection and remediation for any exposure to non-compliance to standards (deficiencies and gaps). From time to time you will need to manage time sensitive ad hoc requests either as an individual or as part of a group setting. Also, you may be required to host and chair meetings and present reports or materials that are relevant to CDAIO PMO Governance. At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Requirements

At least 4 years of experience in Technical project management or intake governance ideally within the financial services or technology industry.
Experience working within a Project Management Office (PMO), portfolio management, or operational risk and governance environment.
Comfortable with advanced communications with all levels including team members, management teams, business partners, and executives.
Degree/diploma in Computer Science, Engineering, Management Information Systems, or a related field of study.
Familiarity with internal applications, IT service management software (e.g. JIRA), and ticketing workflows.
Standard MS Office software knowledge.
Extended knowledge of Excel, including knowledge of macros, pivot tables.
Knowledge of PowerPoint for presentation decks.
You put our clients first. You engage with purpose to find the right solutions and go the extra mile because it’s the right thing to do.
You give meaning to data. You enjoy investigating complex problems, making sense of information, and communicating detailed insights in a meaningful way.
You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

Nice To Haves

Any experience with Power BI would also be a bonus.
Multi-tasking skills are required as there can be several deliverables and tasks that need to be completed by a set time. This includes weekly or monthly tasks and deliverables as well as impromptu actions that may be required in short time.

Responsibilities

Develop and implement overall project portfolio governance and centralized intake management practices for consolidated reporting and tracking of technology-managed initiatives for our Chief Data and AI Office (CDAIO) internal and business partners.
Analyze situations and data to review the content of each intake request for quality and technical details, addressing any discrepancies with stakeholders to identify barriers to completion.
Apply innovation and substantial communication skills to bring structure, transparency, and governance to the demand management process for CDAIO technology intakes.
Standardize, optimize and provide continuous improvement ideas and enhancements for PMO tools, processes, reporting and metrics while showing transparency and consistency for reporting the project and intake status and key attributes at different levels.
Identify and eliminate inconsistencies, overhead and duplications as well as early detection and remediation for any exposure to non-compliance to standards (deficiencies and gaps).
Manage time sensitive ad hoc requests either as an individual or as part of a group setting.
Host and chair meetings and present reports or materials that are relevant to CDAIO PMO Governance.
Communicate the Project Governance and Control framework across CDAIO projects.
Facilitate CDAIO technology intake governance and work with stakeholder groups to support approval processes, identify risks, and develop mitigation strategies that enable successful delivery.
Implement reporting and process improvement opportunities, as well as capacity planning and time management tools/processes.
Manage consistent metrics for measuring and status reporting for projects and intakes including key relevant metrics.
Provide support in advisory capacity to the Project Managers and CDAIO partners in terms of reporting, Planview, Project Management related standards and policies.
Work with SharePoint and various PMO tools administration.

Benefits

competitive salary
incentive pay
banking benefits
a benefits program
defined benefit pension plan
an employee share purchase plan
a vacation offering
wellbeing support
MomentMakers, our social, points-based recognition program.
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.