Sr Performance Reporting Analyst - LH
About The Position
At Luminare Health, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. The Senior Performance Reporting Analyst is responsible for owning the design, governance, interpretation, and delivery of operational performance reporting. This role focuses on performance measurement, KPI standardization, executive and client-facing reporting, and ensuring transparency against contractual, regulatory, and service-level expectations. This position does not focus on raw data development or complex data modeling; instead, it partners closely with Data Analysts and data engineering teams to ensure that curated, validated data is translated into meaningful performance insights and decision-ready reporting.
Requirements
- Bachelor’s degree in Business, Healthcare Administration, Analytics, or a related field.
- 6–10+ years of experience in healthcare performance reporting, operational reporting, or performance management, preferably within a health insurance TPA or payer organization.
- Strong experience with reporting and visualization tools (e.g., Power BI, Tableau, Excel).
- Deep understanding of health insurance and TPA operations, including claims, member services, utilization management, and provider operations.
- Proven ability to present performance results to executive and client audiences.
Nice To Haves
- Self-Funded or Fully-Funded Insurance/Benefits and/or TPA experience
- Experience supporting SLA performance guarantees
Responsibilities
- Own the definition, standardization, and governance of operational performance metrics and KPIs.
- Ensure consistent application of metric definitions across reports, dashboards, and deliverables.
- Maintain reporting calendars, distribution protocols, and version control standards.
- Produce and deliver executive-level dashboards, scorecards, and performance summaries.
- Lead preparation of SLA reporting and performance guarantee assessments.
- Translate operational results into clear narratives, key takeaways, and recommended actions.
- Coordinate and deliver performance-related reporting for regulatory, accreditation, and client audits.
- Ensure reporting outputs align with contractual and regulatory requirements.
- Drive standardization, automation, and scalability of recurring performance reports.
- Identify opportunities to streamline reporting workflows and reduce manual effort.
- Establish quality review checkpoints for performance reporting deliverables.
Benefits
- health and wellness benefits
- 401(k) savings plan
- pension plan
- paid time off
- paid parental leave
- disability insurance
- supplemental life insurance
- employee assistance program
- paid holidays
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
