Sr. PBM Client Implementation Project Manager - Remote

UnitedHealth Group•Costa Mesa, CA

9d•$91,700 - $163,700•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Optum is working to create the health care system of tomorrow. We are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we are doing a lot of good. Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed. Come to Optum, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

2+ years of experience in Pharmacy Benefit Management
2+ years in a Client Facing role
2+ years of Implementation project management experience or account management new or existing client implementations
Proficiency with Microsoft Outlook, Excel, PowerPoint and Word (Outlook - manage email / Excel - input data and run reports / PowerPoint - create and edit presentations / Word - create and edit documents)
Solid experience in influencing externally with soft power, driving cross-functional collaboration, and negotiating win-win solutions
Proven ability to present to all levels of management and audiences
Proven ability to ascertain client needs through active listening skills, and consultatively work with clients to achieve business objectives
Proven effective skills for navigating and driving results across operations, network, and clinical domains in a highly complex, matrix environment

Nice To Haves

PMP Certification
Certified Pharmacy Technician
Experience managing complex projects with various stakeholders
Proficiency with Microsoft Project

Responsibilities

Manage the entire client on-boarding project for implementation, main contact for the client
Conduct the client benefit discussions with all parties and ensure client sign-off for their benefit intent forms
Coordinate efforts with internal departments for the creation of formulary, specialty products and pharmacy networks
Coordinate formulary / specialty disruption analysis to impacted membership
Work with Operations, and Functional leaders to proactively identify implementation issues and drive their resolution
Develop and present presentations for new business customer finalist presentations with Sales
Facilitate meetings at various levels of the organization, including management weekly reviews
Monitor, track and report implementation status and performance, internally and the client
Identify implementation risks, implement a mitigation / action plan and drive improved outcomes, communicate to senior leadership
Manages the implementation of pharmacy benefit plans for all direct business market types
Ensure accuracy of plan updates and missed deliverables from all teams
Manage pre-implementation audits with the audit department and the client
Ability to mentor other team members within Implementation