Sr. Payroll Specialist

Concentrix • Usa, FL

3d • Remote

About The Position

The Sr. Payroll Specialist plays a critical role in delivering accurate, timely, and compliant payroll for employees across the United States and Canada. In this role, you will serve as a trusted Workday Payroll subject matter expert, supporting end-to-end payroll operations, compliance, audits, reporting, system enhancements, and process improvements. This is an exciting opportunity for a payroll professional who thrives in a fast-paced, high-impact environment and enjoys solving complex payroll challenges while partnering across functions to improve processes and drive operational excellence. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

Requirements

• 4–5+ years of progressive Canadian and US payroll experience in a large, multi-state and multi-provincial environment
• Demonstrated experience processing payroll for both the United States and Canada
• Strong hands-on experience with Workday Payroll which is a requirement for the role
• Experience managing complex payroll scenarios involving taxes, garnishments, deductions, audits, reconciliations, and year-end processing
• Strong understanding of U.S. federal, state, and local payroll requirements and Canadian federal and provincial payroll legislation
• Ability to manage multiple priorities and complex payroll issues with a high level of accuracy and accountability
• Comfortable working both collaboratively in a team environment and independently with minimal supervision
• Advanced Microsoft Excel skills, including formulas, lookups, pivot tables, macros, data validation, and reconciliation analysis
• Ability to clearly and effectively train others on payroll processes and develop SOPs, job aids, process documentation, and training materials
• Effective communication skills across teams and confidence partnering with HR, Finance, Accounting, Treasury, Tax, HRIS, Shared Services, and external vendors
• Must reside in the United States or have a valid U.S. address for residence.

Nice To Haves

• CPP, FCP or PCP certification
• Bachelor's degree in Accounting, Finance, Human Resources, Business, or a related field
• Experience with ADP Smart Compliance and related support tools
• Experience supporting payroll-related system enhancements, integrations, and testing cycles
• Exposure to equity-based compensation payroll processing in Workday

Responsibilities

• Process end-to-end bi-weekly and off-cycle payrolls for U.S. and Canadian employees, including hourly and salaried populations
• Review and validate payroll inputs such as time records, salary changes, new hires, terminations, leaves of absence, deductions, garnishments, and manual adjustments
• Support payroll activities involving regular pay, overtime, shift differentials, bonuses, commissions, severance, retroactive pay, equity-related compensation, and other special payments
• Review payroll totals and support accurate hand-off to Treasury and Accounting
• Ensure payroll data is prepared, validated, and transmitted accurately and on time to internal partners and external payroll providers
• Support manual checks, voids, stop payments, reversals, and reissues as needed
• Ensure compliance with applicable U.S. federal, state, and local payroll laws as well as Canadian federal and provincial payroll legislation
• Support payroll compliance activities related to tax withholding, garnishments, third-party remittances, pension and benefit deductions, and wage and hour requirements including FLSA
• Stay current on legislative and regulatory changes impacting payroll in the U.S. and Canada and help implement required process or system updates
• Support year-end payroll activities, including reporting and filings such as W-2s, W-2Cs, T4s, T4A, and RL1s, where applicable
• Perform pre-payroll and post-payroll audits to validate payroll results, deductions, tax treatment, and gross-to-net accuracy
• Investigate payroll variances, identify root causes, and resolve discrepancies before payroll finalization and financial close
• Serve as a Workday Payroll SME for North American payroll operations, supporting system integrity, testing, validation, and payroll-related changes
• Partner with HRIS, Tax, Finance, and vendors on system enhancements, upgrades, integrations, issue resolution, and testing cycles
• Run standard and ad hoc payroll reports in Workday and help ensure data accuracy across payroll, timekeeping, and related interfaces
• Support payroll processing for equity-based compensation transactions, including restricted stock, stock options, and employee stock purchase plan activity
• Respond to payroll escalations with professionalism, accuracy, and urgency while communicating clearly with stakeholders
• Help identify trends in payroll tickets, recurring issues, control gaps, and opportunities for automation and process improvement
• Participate in maintaining and updating payroll documentation, standard operating procedures, training materials, and process guides
• Provide guidance, knowledge sharing, and training to peers, junior team members, and new hires on U.S. and Canadian Workday payroll processes

Benefits

• medical, dental, and vision insurance
• comprehensive employee assistance program
• 401(k) retirement savings plan
• paid time off and holidays
• paid learning days

What This Job Offers

• Job Type: Full-time
• Career Level: Senior