Sr. Global Payroll Specialist

Contentstack

3h•$110,000 - $120,000•Hybrid

About The Position

Contentstack is redefining how modern digital experiences are built and managed. As the pioneer of the Agentic Experience Platform (AXP), Contentstack brings together structured content and brand governance (Content Cloud), real-time customer data, omnichannel personalization (Data Cloud) and autonomous AI orchestration (Agent OS) into one unified system. While many organizations adopted headless CMS or standalone AI tools expecting transformation, they often found themselves managing disconnected systems and manual workflows. Contentstack helps enterprises move beyond that complexity by connecting content, data and AI in a way that makes digital experiences faster to launch, easier to manage and more adaptive in real time. Leading brands including Steve Madden, LG Electronics, Subaru of America, Dolce & Gabbana, ASICS, Decathlon, and Caesars Entertainment rely on Contentstack to reduce operational friction and deliver personalized, scalable digital experiences with confidence. The company is known for its customer-first culture and commitment to the communities it serves through the Contentstack Cares program. At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let’s go!

Requirements

8-12 years of high-volume, multi-region payroll experience. You must have a proven track record of owning all aspects of processing across different global jurisdictions.
Expert-level proficiency in ADP is required.
Attention to Detail: You are the final line of defense. You have a natural ability to spot discrepancies in large datasets before they become issues.
Effective Communication: You can translate complex payroll or tax concepts into clear, actionable information for stakeholders and employees alike.
Collaborative Mindset: You excel at building bridges between departments and working cross-functionally to solve complex global problems.
Always looking for an opportunity to learn, grow and give/receive feedback.
Collaborative and coachable.
Highly motivated and self-driven.
Experience working in an AI-forward environment, with demonstrated ability to use AI tools and technologies as a core part of day-to-day work, problem-solving, and continuous learning.
You don't mind minimal travel.

Nice To Haves

Previous experience with Hibob HRIS, Oyster Payroll and Activpayroll is highly valued.
Located in ET or CT highly preferred given the global nature of this role.
You value a fun, positive, collaborative culture!

Responsibilities

Own and execute full-cycle payroll processing for US (multi-state) and international entities, ensuring 100% accuracy and timeliness.
Seamlessly manage data and workflows across a diverse tech stack, including ADP and international platforms such as Oyster and Activpayroll.
Collaborate with People Ops, Benefits, and Accounting to ensure all payroll inputs (equity, bonuses, fringe benefits) are captured and reconciled.
Direct ownership of all payroll-related tax withholdings, employer burdens, and statutory contributions across all global regions.
Ensure our payroll providers (ADP, etc.) executes all monthly, quarterly, and annual tax filings accurately and on time.
Proactively manage payroll tax account registrations in all active jurisdictions. Lead the setup of new tax IDs as we expand into new states or countries.
Serve as the primary point of contact for resolving payroll tax notices or inquiries from local, state, or national agencies (e.g., IRS, HMRC).
Manage internal and external payroll audits, ensuring all documentation is organized and compliant with local labor laws.
Continuously evaluate current processes to eliminate manual workarounds and improve the efficiency of our global payroll engine.