About The Position

This role involves managing patient accounts, checking the status of unpaid claims electronically or by phone, and working with third-party carriers or intermediaries. The representative will follow standard operating procedures to ensure prompt payment of hospital claims for assigned financial classes and payors. Collaboration with other departments is key to driving payer collections and communicating process issues and improvements to the Patient Account Lead.

Requirements

  • Account Management experience

Responsibilities

  • Check for unpaid claim status, either electronically or by phone.
  • Work with third party carriers or intermediaries.
  • Follow standard Operating Departmental Procedures to pursue prompt payment of Hospital claims for assigned financial classes and Payors.
  • Collaborate with other departments to drive payer collections.
  • Communicate process issues and improvements to the Patient Account Lead.
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