Sr. Partner Manager, Strategic Partnerships (Senior Care) (US)

PointClickCare

7d•$174,000 - $193,000•Remote

About The Position

At PointClickCare, we are a leading health tech company focused on helping providers deliver exceptional care. As a founder-led and privately held organization, we foster an environment where employees can innovate and shape the future of healthcare. Our platform serves over 30,000 provider organizations, impacting millions of lives, and we reinvest significantly in research and development. We are recognized by Forbes as a top private cloud company and by Canada's Most Admired Corporate Cultures. We offer flexibility, growth opportunities, and meaningful work, empowering our people to be architects of a smarter, human-first healthcare future accelerated by AI. This role is crucial in transforming care and making a meaningful impact on millions of lives. The Sr. Partner Manager, Strategic Partnerships (Senior Care) will be responsible for managing software and technology vendors that embed or wish to embed their solutions into the PointClickCare platform for Skilled Nursing Facilities and Senior Living Facilities. This role will support senior leaders in identifying and driving partnership opportunities from ideation to deal closure, working closely with Marketing and Go-To-Market teams to support partner-centric product launches and growth initiatives in the Senior Care space. The ideal candidate will identify, analyze, recommend, and close material partnerships that grow the business and contribute to measured improvements in the healthcare industry. This role requires leading investigations, business proposals, development, negotiation, and serving as the subject matter expert for new business lines. We are seeking a candidate passionate about our solutions, customer needs, and cross-functional collaboration, with experience working with multiple partners in an entrepreneurial environment. The role reports to the Vice President, Strategic Partnerships and Marketplace. The ideal candidate is a self-starter, comfortable in a rapidly changing environment, takes a strategic approach to partner management, and can bridge short-term goals with long-term strategy, creating a well-ordered framework of action.

Requirements

B.S. or B.A. from a university or college.
Significant experience (5+ years) in business strategy and/or partnership management at a leading SaaS or software company, or a strategy consulting firm.
Sound business judgment and ability to prioritize and triage partner-related issues.
Comfort with a fast-paced, always-on environment.
Detail-oriented and highly organized.
Experienced in leading cross-functional teams to orchestrate, collaborate, and successfully seize opportunities.
Skilled at navigating, understanding, and enforcing contracts.
Strong technical competence or tech-curious and motivated to learn.
Strong interpersonal skills.

Nice To Haves

M.B.A.
Experience in acute care is a strong plus.

Responsibilities

Partner with Product, Corporate Development, Corporate Strategy, and Go-To-Market leadership to scope and structure ambiguous business questions into actionable partner-powered projects.
Lead cross-functional project teams to structure and execute analyses required to develop large-scale new business recommendations. Communicate findings to executive management clearly and concisely.
Bring partnerships from initial identification through deal close and product launch including a Build/Buy/Partner level of sophistication that considers resourcing, investment, and strategic/critical thinking.
Create business cases, financial models, work plans, market research, and competitive evaluations.
Interview vendors, customers, industry, and market leaders to grow and maintain thought leadership and subject matter expertise.
Identify, create, negotiate, and implement effective business development agreements that drive measurable results.
Represent the partnership organization in meetings with executives from partner companies.
Maintain all partnership records, including interactions, meetings, and materials, in Salesforce.