Sr. Operations Manager

Trademark Property Company • Atlanta, GA

9d • Onsite

About The Position

Trademark Property Company is a full-service real estate firm specializing in the development, investment, and management of mixed-use, retail, multifamily, and office properties. They focus on placemaking and turning ordinary spaces into community hubs. The company's purpose is to be extraordinary stewards, enhance communities, and enrich lives. They are seeking a high-caliber Sr. Operations Manager to take command of the overall maintenance, operation, and technical functionality of Atlantic Station's physical plant. This role oversees the property’s entire HVAC, plumbing, electrical, and mechanical infrastructure, ensuring an exceptionally maintained, sustainable, and efficient environment. The manager will lead and mentor the on-site operations engineering team, administer vendor maintenance contracts, and drive long-range capital upkeep assignments. This is a goal-driven strategic thinker with a customer-service mindset and a rich background in large-scale asset engineering.

Requirements

• 7 to 10 years of progressive physical plant maintenance or commercial engineering experience at a management or supervisory level.
• Demonstrated success operating within a high-traffic regional shopping center, lifestyle center, or complex, multi-tiered mixed-use asset.
• High School Diploma or equivalent (GED) is required.
• Complete proficiency across commercial electrical distribution, plumbing networks, mechanical engineering, automated building controls (BMS), welding, painting, and carpentry.
• Proficient with Microsoft Office / Office 365 and industry-specific platforms, including advanced Building Management Systems and automated Work Order Systems.
• A self-starter capable of executing large-scale infrastructure projects independently with limited corporate supervision.
• Ability to stand, walk, or sit for extended intervals; climb, squat, kneel, and crouch; and move up to 50 pounds unassisted across varied indoor and outdoor weather conditions.
• Commitment to working flexible shifts as needed, including nights and weekends, and remaining on-call to address property emergencies during non-scheduled hours.

Nice To Haves

• Technical or vocational degrees are highly valued.
• HVAC/EPA Universal and advanced trade certifications are highly desired, or the explicit capability to obtain them shortly after hire.

Responsibilities

• Provide technical guidance, direct training, and daily supervision to the entire engineering staff, managing through the Lead Operations Engineer to actively cultivate a collaborative team culture.
• Plan, organize, and allocate long-range tasks, preventive maintenance goals, and assignments for comprehensive property and plant upkeep.
• Ensure complete OSHA compliance among the engineering staff, establishing a safe, proactive, and accident-free working environment.
• Oversee the installation, maintenance, and technical efficiency of all heavy building infrastructure across the mixed-use development, including water treatment systems, cooling towers, and air handling systems.
• Develop, implement, and maintain rigorous inspection programs and predictive work order systems within our CMMS to optimize equipment performance and tracking.
• Partner closely with Property Management and Security teams on building automation, fire/life safety equipment maintenance, and emergency disaster planning.
• Administer outside maintenance and repair contracts, ensuring maximum vendor value, schedule compliance, and strict adherence to scopes.
• Coordinate and lead mandatory facility inspections with local and state regulatory agencies (e.g., Fire Marshal, Elevator/Escalator compliance, and electrical/plumbing boards).
• Manage and audit the repository of maintenance materials, tools, and supplies, recommending necessary asset and equipment upgrades to support the department.

Benefits

• Medical, Dental, & Vision coverage through United Healthcare.
• Employer-paid short-term/long-term disability and life & AD&D insurance.
• 401k with a company match of 50% on the first 5% of your contributions.
• 15 days of PTO are accrued from your first full pay period.
• 10 paid holidays per year, plus a paid birthday holiday and 2 paid volunteer days.
• Access to HealthJoy for telehealth and advocacy services.
• Access to Rocket Lawyer for legal services.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED