Senior Operations Manager

McKesson•Tolleson, AZ

8d•$85,500 - $142,500•Onsite

About The Position

The Sr. Operations Manager (M3) leads multiple operations teams within a high-volume distribution center, driving execution, performance, and continuous improvement across core functions. This role sets operational strategy, establishes performance standards, and ensures alignment to business objectives, while delivering safe, compliant, and cost-effective operations. Operating at a senior leadership level, this role leads through supervisors and frontline leaders, influencing outcomes through people, process, and data. The Sr. Manager is accountable for operational excellence, talent development, and building a high-performance culture that supports long-term business growth.

Requirements

7+ years of operations experience (distribution, warehouse, manufacturing, or production)
7+ years of people leadership experience, including leading through supervisors or managers
5+ years of experience leading change management or continuous improvement initiatives
Experience managing budgets, expenses, and operational performance metrics
Advanced analytical skills with the ability to interpret data and drive insights
Strong communication skills with ability to influence senior leadership
Proficiency with Microsoft Office; experience with WMS systems

Nice To Haves

Bachelor’s degree
Six Sigma or Lean experience
Knowledge of FDA and OSHA regulations
Experience with JDE or similar ERP systems

Responsibilities

Set direction and priorities for Operations Supervisors and support teams, aligning execution to DC and enterprise goals
Establish and monitor KPIs (service, quality, cost, safety) and drive accountability to performance targets
Lead cross-functional planning to optimize throughput, service levels, and operational efficiency
Lead through managers and supervisors, ensuring strong engagement, development, and succession planning
Build and sustain a high-performance, inclusive culture grounded in I2CARE and ILEAD behaviors
Coach leaders to drive accountability, performance management, and team development
Identify root causes of operational challenges and implement sustainable process improvements
Drive change management initiatives to improve productivity, reduce cost, and enhance service outcomes
Standardize processes and ensure consistent execution of SOPs across functions
Ensure compliance with all company, federal, state, and local regulations
Champion a safety-first culture and enforce quality standards across operations
Maintain audit readiness and operational controls across inventory and distribution processes
Manage budgets, labor planning, and expense control to meet financial targets
Leverage data and analytics to inform decisions and improve operational performance
Partner with site and enterprise leaders to align operational plans with business strategy