Sr. Operations Manager - Imaging

Highland Hospital•Rochester, NY

1d•Onsite

About The Position

Highland Hospital is seeking a Full-Time Sr. Operations Manager for our Medical Imaging Departments. This role involves leading, managing, and optimizing the overall operations and workflows of the Imaging Department. The manager will collaborate with other hospital leaders and Imaging leadership staff to analyze and improve department procedures, enhance patient flow and satisfaction, guide and coach department leaders, ensure regulatory compliance, and supervise administrative, clinical, and clerical staff. Key responsibilities include the day-to-day oversight and management of Inpatient, Ambulatory, and Emergency operations within the Imaging Department.

Requirements

Current licensure within NYS as either a Radiologic Technologist or Ultrasound Sonographer is required.
ARRT certification in Radiology required if a Radiologic Technologist.
Proficiency with Microsoft Office (Word, Excel, PowerPoint).
Able to synthesize, analyze, and summarize data via pivot tables, etc.
Competence with EMR systems (i.e. Epic).
Prior ability to perform under stress, multitask, demonstrate effective leadership skills strongly preferred.
Prior supervisory experience required.

Nice To Haves

Bachelor degree preferred but not required.
Minimum of five (5) years of experience in ambulatory healthcare practice management or leadership is preferred.

Responsibilities

Leads, manages, and optimizes overall operations and workflows of the Imaging Department at Highland Hospital.
Analyzes and initiates improvements to department procedures and protocols that enhance patient flow and patient satisfaction.
Guides, coaches, and directs respective department leaders in their roles.
Monitors and ensures regulatory compliance.
Supervises the administrative, clinical, and clerical staff in their respective roles as quality control and assurance designee.
Partners with the Highland Hospital leadership team to optimize patient flow and address administrative needs.
Provides day-to-day oversight and management of Inpatient, Ambulatory, and Emergency operations of the applicable clinical modality and care areas within the Imaging Department.