Sr. Operations Manager, Growth

Snorkel AI•Palo Alto, CA

About The Position

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes between 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Role We are hiring a Senior Operations Manager, Growth to own and scale our paid acquisition engine within Snorkel’s rapidly growing Data-as-a-Service (DaaS) business. Our DaaS business sources expert contributors — Masters and PhD holders across STEM, engineering, law, medicine, and other specialized domains — to perform high-quality AI training work for the world’s leading AI labs. This role reports to the Head of Supply and is responsible for turning ad spend into qualified, domain-matched contributors while maintaining a sustainable cost to acquire. You will own and manage our paid acquisition strategy, partnering with analytics and GTM teams to develop demand forecasting models using Salesforce and sales pipeline signals, manage the deployment of domain-specific advertisements at scale, and design the dashboards that keep the team honest about performance. This is a high-impact role for an operator who is equally comfortable building growth models and managing campaign performance in spreadsheets, while aligning with finance to present on spend efficiency and lifetime value. You will work closely with Supply Operations and GTM to ensure that acquisition channels and spend targets are aligned to real demand signals, while ensuring that we are bringing the right users through our funnel.

Requirements

5+ years of experience in growth operations, performance marketing, demand generation, or related roles in high-growth or operationally complex environments
Proven experience managing paid acquisition campaigns at scale — ideally across LinkedIn, job boards, or talent/marketplace platforms
Experience building demand forecasting models, including scenario-based planning (conservative/base/aggressive)
Strong analytical skills using SQL
Track record of managing or coordinating cross-functional teams to execute campaign operations at speed
Prior experience with operations-heavy business models such as marketplaces, on-demand services, staffing, or workforce platforms
Ability to bring structure and clarity to ambiguous problem spaces — comfortable building processes from scratch in imperfect systems
Excellent written and verbal communication skills, with experience presenting spend efficiency and growth metrics to senior stakeholders
Entrepreneurial mindset with high ownership, strong prioritization skills, and a bias toward action

Responsibilities

Own and execute the end-to-end paid acquisition strategy for sourcing expert contributors across specialized domains
Manage ad channel strategy across LinkedIn and other paid channels — including ad deployment, budget allocation, audience targeting, and creative iteration
Work with engineering and analytics to ensure that we have proper data attribution across all channels and campaigns, while driving deeper understanding around organic traffic
Align with associates and coordinate with cross-functional partners to ensure rapid deployment and updates to campaigns
Shift our operating model from reactive to proactive: develop clear growth signals from sales pipeline data, translating confirmed demand and unconfirmed opportunities into actionable sourcing targets by domain
Design and own the growth operations dashboard in partnership with Analytics, covering marketing-layer metrics (impressions, clicks, cost per sign-up) and platform-layer metrics (activation rate, CAC, domain match rate)
Manage weekly campaign performance reporting: flag underperforming campaigns, recommend budget reallocation, and surface spend efficiency trends to leadership