Sr Operations Business Systems Analyst

Abbott • Madison, WI

2d • $78,000 - $156,000 • Onsite

About The Position

The Sr. Operations Business Systems Analyst works from Abbott’s Madison, Wisconsin location, supporting operations in the Cancer Diagnostics division. The role serves as a strategic liaison among business stakeholders, IT Application Analysts, and Operations Analytics, translating complex business needs into ERP solutions that improve operational performance. The senior analyst independently leads medium-sized initiatives and critical workstreams within larger programs, mentors junior analysts, and ensures systems and processes align with business goals and the Quality Management System.

The position calls for strong analytical skills, clear cross-functional communication, and a record of successful project delivery in a fast-paced environment. It includes leading requirements gathering and solution design, contributing throughout the project lifecycle, managing testing and stabilization, resolving complex system issues, and leading change management, documentation, and training efforts. The role requires regular, reliable attendance and approximately 5% travel, which may include overnight or weekend travel. Work involves continuous sitting for prolonged periods and substantial computer and keyboard use.

Requirements

• Bachelor’s degree in a field related to the essential duties; or an associate degree and 2 years of relevant experience; or a high school diploma or GED and 4 years of relevant experience.
• At least 4 years of experience as a business analyst designing and supporting processes in systems such as SAP, Oracle, or other ERP systems.
• Experience as an analyst in an operations, supply chain, and/or manufacturing environment.
• Experience leading system enhancement or implementation projects.
• Proficiency in Microsoft Office.
• Currently authorized to work in the country where the work will be performed on a full- or part-time basis; employment visa sponsorship or transfer is not available.
• Ability to perform the essential duties with or without accommodation.

Nice To Haves

• Bachelor’s degree in Operations, Supply Chain, Computer Science, or Management Information Systems.
• Experience supporting business processes in advanced supply chain management solutions such as SAP IBP, PP/DS, and/or Digital Manufacturing.
• Experience in a biotech or life sciences manufacturing environment, preferably in a cGMP, ISO 13485, and/or CLIA environment.
• Experience with Computer Systems Validation processes or equivalent best practices, and with change control for application systems.
• Lean Six Sigma Green Belt certification.
• Experience with SAP Fiori apps as a business user or in an analyst role.

Responsibilities

• Independently lead complex ERP initiatives with broad scope and minimal oversight.
• Gather and document requirements, translate them into designs aligned with established standards, and propose design improvements for review and approval.
• Lead project steps and contribute to analysis, design, testing, deployment, and cross-functional issue resolution.
• Lead and execute end-to-end functional testing and UAT cycles, ensure testing completeness and quality, contribute to SOP user documentation, and lead post-go-live stabilization efforts.
• Troubleshoot complex issues, perform root cause analysis, recommend durable corrective actions, and share triage and escalation guidance with peers.
• Communicate with internal stakeholders, leaders, and external vendors, translating technical concepts for non-technical audiences.
• Lead change management initiatives, including developing and owning SOPs and advanced training materials, and deliver targeted end-user training to support adoption and sustainment.
• Maintain regular and reliable attendance.
• Act with an inclusion mindset and model inclusive behaviors for the organization.
• Travel approximately 5% of working time; travel may include overnight or weekend travel.

Benefits

• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to a bachelor’s degree.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior