Sr Office Assistant

County of Thurston•Olympia, WA

3d•Onsite

About The Position

The Thurston County Human Resources (HR) Department is seeking an experienced, motivated, and enthusiastic full-time Senior Office Assistant who is dependable, discreet, willing to work in an office setting, and enjoys providing service to customers. This role acts as the first point of contact for visitors and employees to the Human Resources department, answers department phones, handles routine inquiries, processes invoices, performs account receivables tasks, manages records, composes correspondence, assists with public records requests, maintains office supplies, files documents, processes mail, provides administrative support, tracks new employee data, serves as the office emergency coordinator, manages conference room calendars, and maintains the HR intranet site. This position also serves as back-up to the HR Assistant. Employees in this classification work under general supervision and will report to the HR Executive Assistant.

Requirements

High School Diploma or GED.
Two years experience in an office environment with responsibility for performing a full range of senior level office support tasks, including experience providing information and assistance to the general public.
Ability to type at a minimum of 55 wpm.
Ability to fully utilize the personal computer and related software programs.

Nice To Haves

Punctual and consistent attendance.
Attentive to details.
Skill in drafting, editing, and finalizing written documents.
Ability to keep information confidential.
Ability to learn quickly, look for solutions, and apply good judgment.
Ability to organize and document information.
Ability to communicate clearly and concisely both verbally and in writing.
Ability to prioritize, multi-task, and complete tasks effectively with minimal errors.
Microsoft Office (Outlook, Excel, Word, Teams, etc.) knowledge and experience.

Responsibilities

Act as the first point of contact for visitors and employees to the Human Resources department.
Welcome and assist visitors ensuring they feel comfortable and informed.
Answer department phones promptly and efficiently routing them to the appropriate division.
Answer routine questions and respond to voicemails and email inquiries.
Receive all department invoices for payment, review for completeness, assign funding codes, track and record transactions.
Perform account receivables tasks.
Scan files and perform records management (both electronic and paper) of department records, to include archiving records.
Compose letters, summaries and memos.
Coordinate meeting packets and various other products.
Assist with public records requests.
Maintain, inventory and order all department office supplies.
Perform document filing and organize records and files accurately.
Retrieve, process and distribute mail.
Provide administrative support to training and risk divisions, to include email monitoring.
Track new employee data for onboard training and orientation.
Serve as the office emergency coordinator for drills and emergency issues.
Manage conference room calendars and set appointments to avoid scheduling conflicts.
Organize and maintain current information on the Human Resources intranet site.
Serve as back-up to the HR Assistant.