Sr Nuvolo Developer/System Administrator

Capital I•Gaithersburg, MD

5d•Onsite

About The Position

This position is part of a proposal effort and will be filled only upon contract award. The Senior Developer and System Administrator will design, develop, and maintain asset lifecycle, space & workplace, and facilities management solutions, enhancements and maintain the ServiceNow Nuvolo platform. This dual-role position involves both backend development and platform administration to ensure the system remains scalable, secure, and aligned with organizational needs.

Requirements

3+ years of experience in ServiceNow application development and implementation.
Direct hands-on experience implementing or configuring the Nuvolo platform.
Deep proficiency in JavaScript, HTML, CSS, and modern Web development frameworks.
Candidates must possess, or be able to obtain prior to start date, acceptable identification for federal facility access, such as a REAL ID-compliant driver's license/ID, U.S. passport, or other approved federal identification document. ID must remain valid for the duration of employment.

Nice To Haves

Certified Application Developer (CAD) or certified Implementation Specialist (CIS) or ServiceNow Certified System Administrator (CSA) designation is highly preferred.

Responsibilities

Customize and maintain the Nuvolo application on ServiceNow platform using JavaScript and GlideScript.
Develop APIs and integrate Nuvolo with external enterprise tools using REST and SOAP web services.
Build custom service catalog items, incident management flows, and maintenance modules for facilities management teams.
Conduct system testing, analyze business requirements, and create technical documentation for all configurations.
Assist with data migration analysis, load assets, and maintain accurate operational and financial metrics.
Writing complex JavaScript and GlideScript to build automated business rules, UI actions, client scripts, and script includes tailored to facilities data and asset lifecycles.
Developing and customizing front-end user portals, custom views, and operational forms using HTML, CSS, and Service Portal.
Designing and enforcing data separation models, Access Control Lists (ACLs), user criteria, and custom support group routing rules.
Building, configuring, and maintaining robust inbound and outbound REST and SOAP web services to link Nuvolo data with external corporate tools.
Constructing automated Extract, Transform, Load (ETL) data pipelines and using ServiceNow Import Sets to seamlessly bring legacy asset registries into the cloud environment.
Building custom automation flows for preventive maintenance scheduling, parts inventory auditing, and financial management.
Designing and updating specific Facilities Catalog Items, enabling employees to submit straightforward service requests.
Planning, testing, and troubleshooting the instance during periodic system upgrade windows for both base ServiceNow releases and Nuvolo application updates.
Providing high-priority production support to rapidly debug script errors, data synchronization failures, or system performance bottlenecks.