Sr New Business Developer, Tier 1 Retail

ACI Worldwide•United States,

11d•Remote

About The Position

The Senior New Business Developer is responsible for driving net-new business by establishing relationships and creating selling opportunities within Tier 1 national and global retailers. This role is focused on building trust with new prospects and generating high-value opportunities that expand ACI Worldwide’s in-store and on-channel solutions footprints. Success in this role requires a self-starter mindset, strong business development skills, and the ability to create opportunities from the ground up. The Senior New Business Developer owns quota attainment for net-new logos within their territory and reports to the SVP of North American Sales. This individual must deeply understand customer needs, partner with cross-functional ACI resources, and position ACI’s value proposition effectively to close deals. Expertise in selling complex payment solutions is essential.

Requirements

Bachelor’s degree or global equivalent.
10+ years of experience in enterprise sales, with a proven track record of selling complex payment solutions to Tier 1 retailers.
Strong leadership and relationship-building skills.
Excellent verbal and written communication skills.
Deep understanding of payment industry trends, competitive offerings, and market drivers.
Ability to manage complex sales cycles and orchestrate cross-functional teams.

Nice To Haves

MBA preferred.
Strong presentation and PowerPoint skills.
Experience in product management or technical solution selling a plus.

Responsibilities

Drive net-new logo acquisition in assigned territory and achieve individual sales quota.
Own prospect relationships, identifying and engaging key stakeholders and decision-makers at national and global retailers.
Act as the primary orchestrator of the sales process, coordinating internal resources to deliver compelling customer conversations.
Maintain expert-level knowledge of customer needs in POS, payment orchestration, and fraud solutions, aligning ACI’s offerings to address the business challenges of enterprise retailers.
Identify and develop opportunities to further establish ACI’s omni-channel footprint covering both in-store and secure eCommerce solutions.
Maintain and update master account plans, ensuring alignment with ACI’s strategy and bringing in technical specialists as needed.
Conduct regular customer due diligence (news, financials, competitive landscape, organizational changes).
Provide timely updates to leadership on key developments and next steps to advance opportunities.
Develop short- and long-term selling strategies, mapping stakeholder structures to ACI’s agenda.
Manage the end-to-end sales cycle, from proposal through contract and post-sales support, maintaining accurate CRM records and pipeline hygiene.
Stay current on ACI products, enhancements, and industry trends, addressing competitive pressures with informed customer conversations.
Ensure compliance with corporate policies and risk management requirements.