Sr. Network Operations Reliability Engineer

SS&C TechnologiesRemote - North Carolina, US, NC
Remote

About The Position

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence. You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

Requirements

  • Working network engineer experience and knowledge of network components and vendors such as Arista, Aruba and Cisco switches, Juniper and Cisco routers, Palo Alto and Cisco firewalls, Aruba and Arista wireless, Aruba Clearpass authentication, Arista Cloud Vision (CVP), f5 load balancers, Bluecat and Micetro DNS, and the like
  • Working knowledge of routing protocols, routing/switching technologies, enterprise DNS, firewalls, VPN, load balancing, Internet proxies, wireless, and authentication
  • Software-Defined Network (SDN) deployment and support knowledge (Versa SDWAN, Redhat Openshift, VMware, and NSX experience preferred)
  • Ability to troubleshoot large scale data center enterprise network environments and resolve problems
  • Ability to develop software and tools to proactively monitor global network, capacity planning and load testing, and respond to network events
  • Ability to develop network automation software and tools to proactively enhance operational support of the network
  • Ability to communicate and collaborate closely with multiple development and operations teams to build reliable system designs
  • Understanding of Network Monitoring and Observability and taking appropriate actions on Fault and Performance, Packet Analysis, Logging, Configuration Management and Automation
  • Must understand, configure, and have knowledge of modern network automation scripting including Python, Ansible, etc.
  • Ability to understand and work in a complex network with moderate supervision in a global team environment
  • Excellent customer service and English communications skills (written and oral)
  • Fluency in ticketing systems (eg., ServiceNow) and ITIL processes and procedures

Nice To Haves

  • Versa SDWAN, Redhat Openshift, VMware, and NSX experience preferred

Responsibilities

  • Support 24x7x365 global network data center operations
  • Participate in the on-call rotation schedule for after-hours and weekend support
  • Assist in the Change Management process as necessary, including participating in maintenance activities during off hours including weekends

Benefits

  • medical, dental, and vision coverage
  • a 401(k) plan with company match
  • paid time off, holidays, and parental leave
  • professional development reimbursement opportunity
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