Provides Network Operations support for larger and more complex projects. Diagrams and evaluates existing processes. Plans, performs and implements process improvement and/or change management initiatives. Develops and implements processes to establish and maintain quality standards of existing products and services. Develops policies, methods and procedures in support of business processes change management. Ensures that changes are deployed in a consistent, timely fashion and works with impacted users to help minimize disruption to ongoing work processes. Develops and authors methods and procedures / job aides, processes and other formalized documents based on business requirements. Measures network performance against process requirements.
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Job Type
Full-time
Career Level
Senior